Customer Service Cashier

Company Overview:

Southeastern Grocers is committed to cultivating an inclusive environment where diversity is embraced and associates are encouraged to bring their authentic selves to work each day. As a recognized grocery retailer, we focus on delivering outstanding customer service, innovative solutions, and a seamless shopping experience. Beyond our stores, we proudly support the communities we serve with integrity, respect, and trust guiding everything we do.

Role and Responsibilities:

The Customer Service Cashier is essential in creating a positive checkout experience that is fast, accurate, and friendly. This role ensures financial accuracy while providing dependable service that strengthens customer confidence and loyalty. Key duties include:

• Customer Service: Welcome, assist, and thank customers promptly and politely; resolve or escalate issues to management; and share details about promotions or specials as needed.
• Cash Register Operation: Efficiently process sales using the scanning system; operate cashier equipment; handle all forms of payment; give accurate change; and support training of new cashiers when necessary.
• Product Stocking and Maintenance: Stock and organize front-end merchandise; return unwanted or misplaced items to the proper department; manage carts; and maintain a clean, orderly, and safe work area.
• Loss Prevention & Compliance: Report theft, shoplifting, unauthorized markdowns, or other violations; and follow all safety, service, and security policies.

Required Skills and Experience:

• Must meet company and legal minimum age requirements.
• Ability to read, write, and communicate effectively in English.
• Capable of following both written and verbal instructions.
• Authorization to work in the United States or eligibility to obtain authorization.
• Successful completion of background screening and pre-employment drug testing.

Preferred Qualifications:

• Demonstrated integrity, reliability, and accountability.

Required Behaviors:

• Lives the Values: Shows dedication to the company’s mission, vision, and values.
• Team Building: Promotes trust, recognition, and collaboration within the team.
• Business-Driven: Displays passion for results and consistent performance.
• Customer-Oriented: Prioritizes customer needs and ensures quality service.
• People Passion: Treats all individuals with dignity and respect to foster a positive workplace culture.

Knowledge, Skills & Abilities:

• Adherence to all company policies, procedures, and compliance standards.
• Strong communication and customer service skills.
• Basic math and interpersonal abilities.

Compensation and Benefits:

• Competitive pay along with associate discounts.
• Career development and advancement opportunities.
• A collaborative and inclusive work environment.

About Southeastern Grocers:

Southeastern Grocers is one of the largest supermarket operators in the Southeast, proudly serving customers through Winn-Dixie, Harveys Supermarket, and Fresco y Más. We are committed to offering quality products, exceptional service, and value while maintaining a workplace that is diverse, inclusive, and empowering. As an Equal Opportunity Employer, we celebrate diversity at every level of our organization.