Retail Team Member

Retail Team Member

Job Summary of Retail Team Member:

This role is centered on providing a warm and effective customer service experience in a fast-paced retail environment. Responsibilities entail operating the cash register, restocking goods, keeping the store clean, and assisting with various operational tasks. The individual will be trained in various areas to help the store team and make sure the location is always ready to serve guests.

Responsibilities and obligations of the job:

• Offer a warm reception to guests and prioritize providing exceptional customer service.
• Quickly and precisely operate the cash register while maintaining a friendly and positive demeanor.
• Arrange products on shelves, in coolers, and freezers to ensure items are readily accessible and in-stock.
• Meet food safety requirements when brewing coffee and preparing other items.
• Guarantee that the store is spotless in all areas, from sales floors to food establishments and restrooms.
• Excell in adapting to a fast-paced environment and offering support to teammates as and when required.
• Engage in responsibilities outlined by store leadership and promote a cooperative team environment.
• Working at nearby locations might be necessary to provide assistance for operations.

Qualifications and Experience of Retail Team Member:

• No formal educational criteria needed; individuals with a high school diploma or GED are encouraged to apply.
• Previous retail, food service, or guest service background of 3-6 months is advantageous.
• Obtaining a ServSafe or food safety certification is considered advantageous, although it is not mandatory.
• Proficient in communicating with visitors and staff in a customer-oriented atmosphere.
• Demonstrating enthusiasm, versatility, and a proclivity for teamwork, while also having some basic computer abilities, are valuable attributes.

Benefits of Retail Team Member:

• Competitive wages
• Through the earned wage access program, workers have the flexibility to access a portion of their wages early, allowing them to address financial challenges or emergencies swiftly and effectively
• A 401(k) with company match is a retirement savings vehicle that encourages employees to save for the future by offering a matching contribution from the employer, effectively doubling the impact of the employee’s own contributions
• Team member discounts
• Flexible scheduling
• Tuition reimbursement
• Employee assistance program
• Full-time workers have the opportunity to access further benefits beyond the standard package

About Company:

A key player in the convenience store sector, Cumberland Farms is linked to the EG America brand, renowned for its extensive reach with more than 1,500 outlets across the US. With its headquarters in Westborough, Massachusetts, EG America manages a variety of store banners, which include Cumberland Farms, Turkey Hill, Kwik Shop, and Loaf N Jug. Cumberland Farms is known for its commitment to providing high-quality items and outstanding guest experiences, while also fostering a positive and diverse work environment.