Retail Sales Representative

Company Overview:

Food Lion has been providing an easy, fresh, and affordable shopping experience to communities since 1957. With 82,000 associates serving over 10 million customers weekly across 10 Southeastern and Mid-Atlantic states, Food Lion prides itself on creating a friendly and customer-focused environment. You will join the Retail Operations team, contributing to excellent service and maintaining high standards in all departments.

Role and Responsibilities of Retail Sales Representative:

As a Retail Sales Representative, you will provide fast, flexible, and friendly service to customers while supporting department managers in maintaining operational and merchandising standards. Your role ensures a positive shopping experience and adherence to food safety guidelines.

• Offer outstanding customer service at the front end, which includes scanning items, bagging purchases, and keeping the checkout areas organized.
• Offer prompt and accurate aid to Food Lion To Go patrons.
• Manage product inventories, cleanliness standards, and proper food processing in the Produce, Deli/Bakery/HMS, Perishable, and Grocery departments.
• Carry out equipment operations with safety in mind, such as pallet jacks, slicers, and cash registers.
• Stock shelves according to company standards, lifting up to 70 lbs and pushing/pulling pallets weighing up to 2,000 lbs.
• Transfer any vacant bottles and containers from the front area to the backroom as necessary.
• Ensure compliance with safety procedures, food safety regulations, and store guidelines.
• Help with fulfilling other responsibilities as required by leadership to promote seamless operations.

Required Skills and Experience of Retail Sales Representative:

• Improving communication skills and customer service expertise.
• Skill and willingness to learn a variety of tasks and technical abilities.
• Satisfy the established age restrictions for designated job responsibilities.
• Competence in meeting physical expectations that entail lifting up to 50 pounds, standing for the entirety of shifts, and using cleaning and packaging materials.
• Utilization of computers and other communication systems is crucial for the successful completion of job duties.
• Remain mindful of details when engaging in repeated hand and arm actions.

Compensation and Benefits of Retail Sales Representative:

• Food Lion guarantees that all associates and applicants have an equal chance at employment, without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, or any other safeguarded characteristic.

About Food Lion:

Food Lion prioritizes collaboration, mutual respect, inclusivity, and operational proficiency. Employees benefit from a nurturing atmosphere as they assist patrons in discovering cost-effective and high-quality items. The organization prioritizes exceptional customer service, upholding benchmarks, and fostering a constructive workplace ambiance conducive to staff well-being.