Retail Supervisor

Retail Supervisor

Job Summary of Retail Supervisor:

This position involves learning and executing the daily operations of a retail location, supporting store leadership, and delivering exceptional guest experiences. It includes hands-on training with experienced leaders to gain knowledge in staffing, inventory, food safety, merchandising, and customer service. The individual will contribute to maintaining a clean, organized, and fully stocked environment, while developing skills for future leadership opportunities within the organization.

Job Duties and Responsibilities of Retail Supervisor:

• Offer a warm reception to visitors to promote a welcoming atmosphere.
• Offer support in running store operations by gaining knowledge and assisting in scheduling, advising, and training staff members.
• Oversee merchandise inventory and restock products to maintain adequate stock levels and orderly shelving.
• Enforce guidelines pertaining to food safety, quality oversight, and merchandising regulations in culinary outlets.
• Promote cleanliness throughout the store by regularly sanitizing and organizing the coffee stations, food preparation areas, and restroom facilities.
• Effectively manage cash transactions at the register and assist with relevant financial processes.
• Support in preparing for events and meetings, and help ensure the store is ready for weekends and holidays.
• Make necessary trips to aid neighboring store locations or to conduct deposit drop-offs.
• Accomplish duties as designated by store management or supervisory team.

Qualifications and Experience of Retail Supervisor:

• An individual must have obtained a high school diploma or its recognized equivalent.
• Previous one-year experience in retail, food service, or guest service is mandatory.
• Applicants with prior leadership experience in a relevant environment are desired.
• Possession of ServSafe or food safety certification is optional, but it can be beneficial.
• Skilled at interacting with guests and coworkers in a busy environment.
• Reflecting vigorous energy, flexibility, and an eagerness to support the team’s requirements.
• It is helpful to be familiar with basic computer tasks.

Good Points of the Job: There are several favorable aspects associated with this position that can contribute to a positive work environment and career growth:

• Competitive wages
• A formal and methodical training regimen established to promote skill development and knowledge acquisition is termed a structured professional training program
• Earned wage access program grants employees the ability to access a portion of their earned wages ahead of the standard payday, supporting financial well-being
• Paid time off
• Health benefits including medical and dental services
• A retirement plan that features an employer’s contribution that mirrors the employee’s investment is referred to as a 401(k) with company match
• Team member discounts
• Tuition reimbursement
• Employee assistance program
• Health savings account
• Corporate culture enhancement days and extra programs

About Company:

Cumberland Farms is part of the EG America family of brands, a leading convenience store retailer with over 1,500 locations across the United States. Headquartered in Westborough, Massachusetts, EG America operates under a variety of banners, including Cumberland Farms, Kwik Shop, Turkey Hill, Loaf N Jug, and others. The Cumberland Farms is committed to delivering high-quality service, fuel, food, and products while fostering a diverse and inclusive workplace for all team members.