Meal Service Associate

Job Summary of Meal Service Associate:

Committed to delivering outstanding customer service through attentive, approachable, and knowledgeable support, addressing customer concerns and offering recommendations through suggestive selling; supporting the Food Service Manager in the daily operations of the Food Service department; maintaining a well-organized, clean, and visually pleasing department with an emphasis on product preparation and safe product handling; executing any other necessary duties in a proficient and safe manner, following Company guidelines.

Qualifications:

• The proficiency in English encompasses the skills to effectively read, write, speak, analyze, and comprehend information in various contexts.
• Skill in completing rudimentary math problems.
• Necessary skill to stay upright and mobile for the duration of the shift.
• Skill in being able to be upright, flex, rotate, extend, apply force, pull, and frequently lift 25 pounds, and on occasion, hoist weights of up to 60 pounds.
• Competence in managing diverse products, spices, and powdered substances without experiencing allergic issues.
• Competence to manage dust and chemical elements while fulfilling everyday cleaning duties.
• Capability to engage with clients in a friendly and supportive manner. Capability to collaborate productively with peers.
• Adeptness in utilizing the usual equipment found in the Food Service Department and any other apparatus needed. Ability to complete all assigned work schedules and adhere to time and attendance protocols.

Responsibilities of Meal Service Associate:

• Maintain a clean, neat, organized, and safe work environment. Clean and sanitize all work surfaces, utensils and equipment in accordance with Department of Sanitation and QA standards.
• Keep floor clear of debris and spills. Greet all Customers and provide them with prompt and courteous service. Promote for sale any current charitable promotions to Customers.
• Maintain acceptable shelf, case and display conditions by stocking, cleaning, straightening and rotating product.
• Prepare product, including salads, sandwiches, chicken, pizza, and pasta, entrees, catering orders, etc. according to recipe and established Company standards.
• Check to ensure that proper temperatures are maintained in the display cases, steam tables, during heating and cooling of product and in all storage areas.
• Follow approved procedures for receiving and storing product to ensure quality protection and product rotation. Handle damaged and unsaleable product according to Company policy.
• Maintain signage on all items to alert customers to product choices and ingredients. Utilize and maintain equipment as required by department; report any equipment problems immediately.
• Perform all duties in accordance with Local, State and Federal regulations as they pertain to the Food Service operation.
• Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations.
• Operate equipment as required by department, including slicer, scale, can opener, wrapping machine, rotisserie, fryolator, cheese grater/cutter, case cutter, and stove/oven.
• Follow approved procedures for receiving, code dating, preparing, storing, and price marking, arranging, and restocking products to ensure quality, accuracy and product rotation and protection.
• Dress and groom according to Company policy including uniform, name badge and hat or hair restraint requirements.
• Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food. Regularly lift, pull, push and rotate equipment and merchandise that weights 25 lbs. and occasionally weights up to 60 lbs.
• Unload trucks and transport merchandise to Food Service Department that weights 25 lbs.
• and that occasionally weights 60 lbs.
• Stand in Food Service Department for duration of scheduled shift, which may exceed 8 hours per day. Understand and adhere to Company shrink guidelines as relates to Food Service operations.
• Perform duties in accordance with the Company's HAZCOM program and adhere to manufacturer's label instructions for the safe and proper use of all chemical products.
• Complete all applicable department training programs. Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency).
• Maintain punctual and regular attendance. Work overtime as assigned. Work cooperatively with others. Must be 18 years or older to operate balers, hi-lo's, power jacks, and slicing machines. Perform other duties as assigned.