Assistant Service Operations Manager

Job Summary of Assistant Service Operations Manager:

As the Assistant Service Operations Manager, your role involves aiding the Guest Service Manager in overseeing the guest service and flow at the front of the store, where guests have their final store experience, with the goal of providing outstanding service and achieving desired outcomes. Our core mission is to enhance the dining experience for our guests every day, and we seek a new team member who is willing to help us in achieving this mission.

Benefits of Assistant Service Operations Manager:

• A 30% discount is available exclusively for team members
• Accessing Wages Early permits employees to obtain a portion of their salaries before the standard payday, offering financial flexibility
• When you make a 401K contribution, you are investing in your future financial security by building a nest egg that can grow over time through investment returns
• Financial Wellness Program
• There are provisions for taking personal leave and the choice to acquire more time off
• Comprehensive insurance packages including medical, dental, vision, disability, and life coverage for individuals, their spouses, partners, and household members
• Deals can be found on pet insurance, daycare amenities, event passes, and a host of other goods and services.

Responsibilities of Assistant Service Operations Manager:

• In charge of front-end and cash office guidelines and security measures, which entail managing cash activities, key administration, and safe maintenance
• Administer the front-end guest flow to attain operational success and provide a stellar shopping experience without fail
• Ensure the guest service team is implementing the scheduled protocols to uphold sanitation and cleanliness in the front end and guest restroom zones
• Minimizing waste and loss can be achieved through efficient handling of order guides and strategic ordering practices
• Provide training, coaching, and motivation to team members to enhance their ability to offer outstanding guest service while prioritizing safety and security

Qualifications of Assistant Service Operations Manager:

• 3 plus years of experience in a guest service role
• 1 plus years of leadership experience
• Working knowledge of Microsoft Office
• Must be at least 18 years of age

We Are Proud To Be An Equal Opportunity Employer:

The Fresh Market is a proud, equal-opportunity employer that is committed to creating a diverse, equitable, and inclusive workplace.

Reasonable Accommodation: Consistent with applicable laws, The Fresh Market will provide reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to The Fresh Market. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.

The statements in this job posting describe the general nature and level of work expected in this role but are not all inclusive. The Fresh Market looks forward to talking with interested candidates to share additional details about the applicable responsibilities, duties, and skills required.