Store Support Clerk

Job Summary of Store Support Clerk:

Under the Store Support Clerk job description, they report directly to the store manager and indirectly to the assistant store managers and shift leaders.Tasks such as operating the cash register, replenishing stock, maintaining cleanliness, and overseeing perishable goods fall under their responsibilities.Providing excellent customer service and contributing to the overall store upkeep are key components of the store clerk's role.Following company policies and procedures is imperative for the store clerk to effectively fulfill their duties.

Responsibilities of Store Support Clerk:

• Efficiently manages a cash register and performs checkout procedures at a level that meets or exceeds expected performance standards. This involves achieving the minimum transaction time per item and accurately handling and counting different payment methods such as cash, EBT, debit cards, credit cards, WIC vouchers, gift cards, coupons, and checks.
• Adheres to the established protocols for check-out processing and cash management.
• Consistently exceeds or fulfills the designated guidelines concerning the management, organization, and care of grocery, frozen, dairy, smoked meat, and perishable goods.
• Supports the transfer of products from delivery vehicles.
• Places stocks strategically on platforms, shelves, peg hooks, or in baskets, and refrigerated compartments as needed.
• Manipulates power and non-powered equipment and manual tools to transfer stock after receiving proper training.
• Picks up carts left in the parking lot.
• Ensures the maintenance of excellent store premises.
• Creates a secure and tidy work setting.
• Undertakes cleaning duties as specified, encompassing the upkeep of floors, windows, display cases, shelves, register area, backroom, restrooms, parking lot, and various fixtures.
• Delivers superb customer service that includes communicating in a friendly and polite manner.
• Supports store management in educating and mentoring other store associates.
• Organizes the rotation of products with clear and unspecified shelf lives.
• Checks that items have price tags/signs and are exhibited according to the prescribed standards of the company.
• Guarantees the safety and integrity of company assets, finances, and products.
• Displays, trims, stores, and refills sanctioned garden products accurately.
• Supports new personnel with their tasks as needed.
• Completes other obligations, such as working in different sectors of the store as required.

Qualification of Store Support Clerk:

• The requirement is that individuals must be 18 years old or older.
• Ideal candidates will have a high school diploma or an equivalent qualification.
• Solid and efficient experience in retail sales; preference for familiarity with dry grocery, perishable goods, meat products, general grocery items, cash management, and exceptional customer service.
• Strong teamwork and problem-solving aptitude.
• Competence in English reading, writing, and oral expression is mandatory.
• Illustrate adeptness in verbal and written correspondence, displaying excellent interpersonal abilities.
• Mastery of basic math skills, which involve addition, subtraction, multiplication, and division, is essential, alongside fundamental computer skills.
• It is important to show consistency and adaptability to meet scheduled shifts and be open to helping out in alternative areas of the store with little to no prior warning.
• Conforming to safety measures is essential.
• The implementation of a uniform dress regulation is compulsory.

Physical Requirements of Store Support Clerk:

• This job mandates the aptitude to extend, flex, adjust, heft, and move various objects weighing 20-50 pounds continuously throughout the day, with occasional items weighing 50-80 pounds.
• Must possess the capability to stand, walk, or be mobile for an extended period of time.
• The role entails the necessity of being able to push, pull, grasp, rotate, and employ sawing motions continuously.
• Consistently works in refrigerated environments, freezers, coolers, and delivery trucks in all types of weather conditions.

Competencies of Store Support Clerk:

• Collaborates: Works cooperatively to achieve shared goals.
• Action Oriented: Takes initiative to meet objectives.
• Drives Results: Pushes self to achieve goals and results.
• Communicates Effectively: Delivers clear messages and adapts communication to different situations and people.

Benefits of Store Support Clerk:

• Paid Time Off
• Medical Insurance
• Vision Insurance
• Dental insurance
• Employee Assistance Programs
• The Team Member Referral Program seeks to leverage the connections and recommendations of current staff members to attract top talent
• Wellbeing Program
• Career development opportunities