Sales Clerk

Job Summary of Sales Clerk:

As a Sales Clerk, you will provide friendly and efficient checkout service, handle customer transactions accurately, and maintain a clean and organized work area. You will support a positive shopping experience by assisting customers and promoting excellent service.

Responsibilities of Sales Clerk:

• Adhere to and follow the company's established policies and procedures diligently.
• Clean Service Desk/Kiosk.
• Make sure to always present yourself in a tidy and well-groomed look and comply with the company's personal appearance policy.
• Aid in special assignments and execute supplementary functions as assigned by supervision.
• Ensure productivity by adhering to the management planning principles established by the company.
• Comply with all safety standards implemented by the company.
• Notify about maintenance or repairs needed for equipment. Maintain a safe work environment by keeping the area free from debris and safety hazards.
• Act in a manner that demonstrates fairness, dignity, and respect towards all associates.
• Carry out detailed price authenticity verification.
• Limit the surplus depletion of store materials like ribbons, receipt paper, bags, and cleaning supplies.
• Record any instances of price discrepancies or missing items noticed on the electronic point-of-sale system on the specified forms, and promptly address these issues by initiating price checks according to company policy.
• Verify all customer identification documents and observe store guidelines concerning accepting checks and selling tobacco and alcoholic beverages.
• Abide by the company's guidelines pertaining to an excess of cash in the registers and request a cash pickup in accordance with company policy.
• Adhere to safety measures by staying perceptive and attentive to the behavior and activities of customers.
• Report any unusual conduct to management or security.
• Carry out the handling of diverse transaction types accepted by the store, such as cash, checks, authorized Accounts Receivable sales, Electronic Payments, WIC, coupons, gift cards, bottle credits, refunds, lottery, Western Union, while maintaining full compliance with company policies and relevant regulations.
• Keep the register protected when unattended to secure the company's belongings consistently.
• Adhere to maintenance guidelines for equipment use and promptly report any problems or defects that arise.
• Consistently meet the expectations for cleanliness and sanitation as outlined in store regulations and state and local health laws.
• Be well-informed about and able to distinguish between all the different types of produce items carried in the store, including recognizing variations between different varieties within the same class of products like apples and lettuces.
• Consistently carry out cashier and customer service functions.
• Perform supplementary responsibilities as assigned

Qualifications of Sales Clerk:

• The significance of effective communication and customer service cannot be emphasized enough in client interactions.
• The job responsibilities mandate meeting the stipulated age requirements to proceed.
• Displayed talent and motivation for acquiring various tasks and technical aspects relevant to the job.
• Exhibited proficiency in fulfilling the technical duties of the job.
• Welcome and assist every customer respectfully and promptly.
• Deliver exceptional and congenial customer assistance.
• Use the scanning technology to input the customer's purchases into the cash register efficiently and precisely.
• Process payments in cash, checks, or digital formats from customers and dispense exact change in line with company policies and procedures.
• Handle refunds for customers and team members as per standard practice.
• The ability to satisfy the physical requirements of the role, even with accommodations if necessary, is required.
• Maintain strict adherence to Anti-Money Laundering guidelines to mitigate risks associated with transactions such as Western Union transfers, money orders, prepaid cards, and check cashing.
• Prerequisite Training:
• Have satisfactorily completed the Cashier/Service Associate training packet

Physical Requirements of Sales Clerk:

• Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine, scanner, computer, and calculator.
• Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.
• Push or pull up to 75 pounds on occasion.
• Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level.
• Meet established volume activity standards for the position.
• Have sufficient visual acuity to check ID cards, checks, invoices and other written documents.
• Stand 100% of the time with occasional walking short distances.