As a Deli Clerk, your role involves carrying out tasks associated with the deli service counter to uphold the department's standards in appearance, quality, range, safety, and food safety, always striving for excellence. Your duties include offering courteous and effective customer service, addressing queries, and aiding team members in their day-to-day tasks.
Responsibilities of Deli Clerk:
Greet and assist customers with locating and selecting products.
Deliver outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations.
Slice, cut, prepare, weigh and package products according to established standards and quality goals.
Adhere to highest product quality standards to support our department strategy.
Achieve productivity standards as outlined in Management Planning.
Develop product knowledge in various areas of the department.
Perform all assigned cleaning functions in accordance with company policy.
Assist in training other associates and perform other functions as assigned.
Qualifications of Deli Clerk:
Experience in a deli, restaurant, or food-related service is beneficial but not mandatory.
Mastering the art of clear and efficient communication, exceptional customer support, and effective sales techniques.
Strong interpersonal abilities and a preference for collaborative work settings.
Capacity and readiness to acquire various job tasks and technical skills.
Proficiency in handling multiple tasks simultaneously and organizing them based on importance in a dynamic setting.
Compliance with the specified age criteria is essential.
The ability to fulfill the physical demands of the role is necessary, whether adjustments are made or not.
Physical Requirements of Deli Clerk:
Frequently lift weights up to 15 pounds and occasionally handle objects weighing up to 40 pounds.
Lifting a 20-pound weight to shoulder level is a common task, while occasionally raising it overhead is also required.
Pushing and pulling loads ranging from 3 to 15 pounds is a common task, with occasional exertion of up to 40 pounds.
Engage in repeated gripping and hand movements while standing or walking for the most part of the work period.
Achieve the department's prescribed levels of activity.
Regularly bending, stretching, gripping, and raising objects at or above the waist are required tasks.
Hands are utilized to manipulate controls, touch items, and operate tools for accessing containers or getting ready and sanitizing fruits and vegetables.
Be capable of managing a range of substances linked to cleaning agents, packaging supplies, and food items.
Able to endure working in extreme temperatures for periods of up to 20 minutes.
Since its inception in 1883 in Portland, Maine, Hannaford Supermarkets has retained its roots as a local market, originally starting as a fresh produce seller. The company is deeply committed to supporting local farmers and producers through its Local program, which not only emphasizes local food but also promotes the preservation of farmland, local customs, and job opportunities within the community. Hannaford's business philosophy centers on maintaining close ties with the sources of its fresh produce, leading the company to become the first major supermarket in the U.S. to certify that all its seafood items are sustainably sourced. In terms of employment, Hannaford upholds a policy of providing equal opportunities to all job seekers and employees, irrespective of their race, religion, gender, age, veteran status, national origin, sexual orientation, gender identity, disability, or any other legally protected characteristic.