Grocery Processing Assistant

Job Summary of Grocery Processing Assistant:

The Grocery Processing Assistant is responsible for assisting the Grocery/Bulk and Dairy/Frozen Managers in the successful operation and profitability of the Grocery/Bulk and Dairy/Frozen departments.The Grocery Bulk Assistant is responsible for maintaining, organizing, and restocking the bulk foods section to ensure an attractive, clean, and well-supplied shopping area.

Responsibilities of Grocery Processing Assistant:

• Emphasizing world-class customer service as the top priority.
• Illustrating integrity, responsibility, and excellence and adhering to all policies and guidelines.
• Establishing inclusive and well-curated departmental spaces that enhance the shopping journey.
• Supporting departmental managers in ordering groceries, bulk items, dairy products, and frozen goods while maintaining precise inventory records.
• Assisting department managers in effectively managing margin, cost of goods sold, and overall department profitability by minimizing shrinkage and maximizing the efficiency of purchasing practices.
• Validating that the quality of all available products/conditions conforms to the company's policies.
• Offering and then keeping tabs on specialized orders.
• Display solutions such as shelves, endcaps, and vibrant presentations.
• Assisting in coordinating and participating in tagging, presenting, moving items, maintaining cleanliness, marking down prices, restocking, and arranging additional stock.
• Engaging in the training and monitoring of department personnel, which involves assigning tasks and providing feedback.
• Presenting through engaging and passive demos.
• Assisting departmental managers in managing and enhancing team performance.
• Providing support for store opening and closing protocols, involving activities such as maintaining the Daily Sales Report (DSR) and handling cash transactions, as well as executing duties linked to cashier wrap-up procedures.
• Engaging in various aspects of register duties, including acting as a backup cashier, processing customer refunds, resolving customer concerns, and managing register shift transitions, especially during employee breaks as scheduled.
• Maintaining a safe and secure environment for customers and employees.
• Handling customer questions based on company standards and policies, incorporating statements that endorse health and nutrition in a manner consistent with prescribed guidelines.
• Tirelessly expanding knowledge about various product lines.
• Leveraging the functionalities of SAP and inventory management software, and utilizing email and other information systems software as necessary.
• Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
• This role involves a few manager on duty responsibilities but is not expected to be the primary manager on duty for the store.

Qualifications of Grocery Processing Assistant:

• Preference is often given to applicants who hold a high school diploma, GED, or a similar qualification.
• Preference will be given to candidates with a year of experience in a grocery or retail environment, with additional consideration for those with a background in natural foods.
• Having supervised others for a year is a plus.
• Satisfying legal mandates by passing food safety training programs and certifications and continuously maintaining compliance by renewing certifications and adhering to registration protocols.
• Ability to manage fluctuating responsibilities and stay focused on the task at hand.
• Prioritize a rapid and effective approach to task fulfillment.
• Exhibit superb customer service skills.
• Extremely systematic with a meticulous attention to detail.
• Skill in receiving instructions and carrying out actions accordingly.
• Demonstrated ability to count currency accurately and proficiency in cashier duties is a must for this role.
• Well-trained in working with Microsoft Word, Excel, and Outlook

Benefits of Grocery Processing Assistant:

• Birthday bonus pay
• Vitamin bucks (up to $2,080 earned as store credit annually)
• Holiday pay for 5 holidays stores closed
• Paid time off (sick days and vacation) that increases with tenure
• Paid nutrition education
• Good4u crew member discount
• Npower program (customer appreciation and rewards program)
• Regular, scheduled pay increases
• Advancement opportunities and career development
• Health and wellness program
• Employee assistance program (EAP)
• Employee referral program
• Medical, dental and vision insurance
• Paid parental leave
• Paid medical leave (through company paid short-term disability insurance)
• Company paid short-term disability insurance
• Company paid life insurance
• Voluntary benefits including hospital indemnity, accident insurance, long-term disability insurance, term life insurance
• Retirement savings plan (401k) with discretionary company match
• Healthcare and dependent care flexible spending account (FSA)
• Health savings account (HSA) with company match

Physical requirements of Grocery Processing Assistant:

• Essential qualifications include the ability to regularly lift or convey objects weighing up to 10 lbs., frequently manage items in the 11-20 lbs. range, and occasionally handle objects weighing 21-50 lbs. Team lifting may be necessary for objects weighing 51-100 lbs.
• Necessitates the capability to frequently push or tug items weighing up to 15 lbs. and occasionally manipulate objects within the 16-100 lbs. range.
• Proficiency in utilizing the computer for data input and mouse navigation on an irregular basis is crucial.
• It is crucial to be able to maintain constant movement, including walking, standing, and performing delicate hand movements throughout the shift.
• Must be capable of reaching above chest height on a regular basis.
• The position may involve sitting, squatting, kneeling, and climbing occasionally when necessary.
• Ability to work frequently with sharp tools, machinery, dust, fumes, and congested environments is crucial for this role.
• The role may entail working intermittently in settings with noise, cold, heat, wetness, humidity, outdoor environments, heights, and physical demands.