Sales Supervisor

Sales Supervisor

Job Summary of Sales Supervisor:

This role entails understanding and performing the routine activities of a retail store, providing support to store leaders, and delivering exceptional customer experiences. It encompasses hands-on coaching from seasoned professionals to acquire expertise in staffing, inventory control, food safety measures, product display strategies, and customer service standards. The individual will aid in maintaining a clean, well-organized, and adequately stocked setting, as well as developing skills for potential leadership roles in the organization.

Job Duties and Responsibilities of Sales Supervisor:

• Ensure a friendly environment by warmly welcoming guests.
• Offer support in running store operations by gaining knowledge and assisting in scheduling, advising, and training staff members.
• Manage stock levels and replenish goods to sustain proper inventory amounts and organized shelf layouts.
• Uphold rules related to food safety, quality control, and merchandising norms in dining areas.
• Keep the store’s premises clean and sanitary, with particular attention to the cleanliness of the coffee stations, food prep areas, and restrooms.
• Skillfully handle the cash register responsibilities and contribute to financial tasks when necessary.
• Assist in event and meeting setup, while also contributing to maintaining store readiness over weekends and holidays.
• Make necessary trips to aid neighboring store locations or to conduct deposit drop-offs.
• Follow through on tasks as assigned by store leadership or supervisory personnel.

Qualifications and Experience of Sales Supervisor:

• Applicants must possess a high school diploma or GED.
• One year of prior experience in retail, food industry, or customer service is necessary.
• Background in leadership within a relevant environment is advantageous.
• ServSafe or food safety certification can be an asset, but it is not an obligatory requirement.
• Effective at interacting with patrons and coworkers in a lively context.
• Manifesting potent liveliness, flexibility, and a dedication to fulfilling the team’s needs.
• Having a foundation in fundamental computer skills can be useful.

Advantages of Being in the Position: Being in this role offers numerous benefits that can enhance job satisfaction and skill development:

• Competitive wages
• A well-organized training curriculum aimed at refining skills and gaining knowledge is classified as a structured professional training program
• Through the earned wage access program, employees can access a portion of their earned wages in advance, contributing to their financial security
• Paid time off
• Coverage for medical and dental treatment
• A company-sponsored retirement fund that provides additional contributions from the employer is commonly known as a 401(k) with employer match
• Team member discounts
• Tuition reimbursement
• Employee assistance program
• Health savings account
• Workplace spirit weeks and additional activities

About Company:

As a part of the EG America brand group, Cumberland Farms is a leading convenience store chain that operates across the United States with a substantial presence of over 1,500 stores. EG America, based in Westborough, Massachusetts, manages a variety of retail banners, including Cumberland Farms, Kwik Shop, Turkey Hill, Loaf N Jug, among others. Cumberland Farms prides itself on offering top-tier customer service, a diverse selection of fuel options, a range of food items, and assorted products, all while championing a workplace environment that embraces inclusivity and diversity among its employees.