Retail Service Manager

Company : Trader Joe's

Location : Hamden, CT, 06514

Job Type : Other

Posted On : 10 January 2026

Job Summary of Retail Service Manager:

In the Retail Service Manager position, you are responsible for leading and developing Crew Members by giving guidance, assistance, and exemplifying the actions that lead to a superior customer experience. You work towards creating a cohesive team environment, enhancing overall team performance, and overseeing the smooth operation of the store to contribute to the brand's expansion and prosperity.

Responsibilities of Retail Service Manager:

Combine efforts with peers and learn about the Crew.
Uplift the standard of living experienced in the store setting.
Aid others in unlocking their full potential.
Model the type of behavior that exemplifies our core values.
Managing the cash register in a manner that is both effective and enjoyable.
Showing consideration when bagging purchased items.
Stocking products onto shelves and receiving deliveries.
Promoting a warm and inviting setting that embraces both patrons and the team.

Qualifications of Retail Service Manager:

3+ years of recent retail, restaurant, or hospitality experience
2+ years of recent experience at the management or supervisory level
A high school degree or equivalent
A history of developing individuals and teams through empowerment and integrity

Each year, we are flooded with applications and unfortunately cannot respond to all of them personally. To receive a reply, impress us with your cover letter and background! Trader Joe's is committed to diversity and is an equal opportunity employer.