Retail Store Manager

Company Overview:

Food Lion has been dedicated to delivering fresh, affordable, and nearby shopping experiences to the localities we support since 1957. Our network of over 82,000 staff members serves a clientele exceeding 10 million shoppers each week in 10 states located in the Southeast and Mid-Atlantic regions. Upholding excellence, customer happiness, and cultivating a corporate culture that backs our Guiding Principles, Core Values, Vision, and Strategy are fundamental to Food Lion's operations.

Role and Responsibilities of Retail Store Manager:

Supporting store functions to reach financial and sales objectives, fostering solid relationships with associates and customers

• Oversee the operations of the Grocery Department, which involves recruiting, instructing, and enhancing staff members.
• Monitor the performance of the department, offer mentorship, and conduct structured assessments.
• Guide and oversee labor allocation on a day-to-day basis to meet performance standards.
• Foster a culture centered on delivering exceptional service to customers and creating positive experiences during their visit.
• Keep store expenses in check by optimizing the procurement process, overseeing supply levels, and maintaining equipment properly.
• Leverage organizational instruments including fiscal documentation, ACIS, Chief Accounting Officer oversight, time management tools, and commercial data platforms.
• Ensure that the department maintains its appearance, safety measures, sanitation protocols, and adherence to food safety standards.
• Create organized agendas to secure consistent coverage for outstanding customer assistance around the clock.
• Manage the procurement, receipt, preparation, and presentation of goods.
• Observe and support staff in reducing incidents of theft and loss.
• Aid in the completion of semi-yearly stocktaking procedures to guarantee the correctness of inventory levels.
• Ensure that advertising and signage activities align with all relevant local, state, and federal laws and regulations.
• Comply with safety regulations and inform the appropriate authorities about any mishaps involving staff and customers.
• Finish all mandatory online training, including Computer-Based Training (CBT) courses and other related programs.
• Appreciate successes and offer helpful feedback when warranted.
• Carry out extra responsibilities as directed.

Required Skills and Experience of Retail Store Manager:

• A high school diploma or a similar certification is desired.
• Impressive interpersonal, coordination, messaging, and client assistance proficiencies.
• Preference for familiarity with store procedures.
• Aptitude for grasping multiple responsibilities and technical demands within the role.
• Aptitude in problem resolution and effective utilization of technical data.
• Possessing leadership abilities to lead and steer others.
• Meeting the age prerequisites is a must for performing certain tasks within a job.
• The job mandates that the individual holds accreditation as a Certified Food Safety Manager, or that they have the capacity to achieve this certification within three months of commencing the job and uphold it for the duration of their tenure.

Physical Requirements of Retail Store Manager:

• Capacity to employ computer systems and communication platforms for work-related activities.
• Use handheld devices to facilitate ordering, discounting, and inventory responsibilities.
• Stay upright for extended durations and frequently move short distances on foot.
• Easily move objects weighing up to 2000 lbs. utilizing a pallet jack or float through pushing or pulling actions.
• Regularly bend and elevate items weighing up to 15 lbs., lifting 25 lbs. often, and up to 100 lbs. from time to time.
• Execute continual hand and arm gestures, involving reaching and grasping tasks.
• Organize cleaning agents, packing supplies, and home sanitizers.
• Operate in either hot or cold conditions for intervals lasting up to 20 minutes.
• Meet the designated criteria for volume and performance expectations.
• Precise visual skills needed to comprehend invoices, dates, and other written materials.

Compensation and Benefits of Retail Store Manager:

The vacancy requires a seasoned professional in retail operations to fill a full-time position. The salary offered is competitive and commensurate with the candidate's experience level. The precise salary ranges might fluctuate depending on the store location and assignment details.

About Food Lion:

Food Lion strives to offer simple, fresh, and budget-friendly shopping opportunities to millions of clients each week. Our ethos underscores the importance of customer fulfillment, staff development, and operational superiority. We grant equal employment prospects to all staff members and candidates, regardless of their race, ethnicity, belief system, gender, birthplace, age, handicaps, sexual preferences, military background, gender identification, or gender portrayal.