Espresso Barista

Company Overview:

Kroger is seeking an Espresso Barista to provide excellent customer service and assist in the day-to-day operations of the coffee shop. This role supports sales and profit goals, ensures quality standards are consistently met, and maintains a welcoming environment for customers. By collaborating with the deli department, you will contribute to an exceptional shopping experience and embody Kroger's values of respect, honesty, integrity, diversity, inclusion, and safety.

Role and Responsibilities:

As an Espresso Barista, you will deliver high-quality service and help maintain smooth coffee shop operations. Responsibilities include:

• Enhance the customer experience by providing courteous and prompt assistance
• Support the achievement of sales and profit goals set by the coffee shop lead and department manager
• Maintain a clean, secure, and organized work environment in compliance with company policies
• Follow established quality assurance guidelines for beverages, food items, and service provision
• Prepare and serve coffee, specialty beverages, and food items for customers
• Collaborate with the deli department and team members to elevate service standards
• Stock and display merchandise to ensure availability and maintain presentation standards
• Engage with customers, answer inquiries, and provide guidance on products and menu options

Required Skills and Experience:

• Strong customer service skills and effective communication abilities
• Compliance with corporate guidelines, safety standards, and quality protocols
• Attention to detail and ability to maintain cleanliness and organization
• Teamwork skills and ability to work effectively in a fast-paced environment
• Physical capability to stand, bend, and lift items as needed

Preferred Qualifications:

• High school diploma or equivalent
• Experience in food service, retail, or coffee shop operations
• Knowledge of proper food safety and sanitation practices
• Ability to communicate in multiple languages is a plus

Compensation and Benefits:

• Competitive pay based on the role and candidate experience
• Comprehensive healthcare, dental, and vision coverage
• 401(k) retirement savings plan with employer match
• Paid time off including vacation and holidays
• Employee programs including discounts, rewards, wellness initiatives, and educational support
• Opportunities for career advancement within Kroger

About Kroger:

Kroger is one of the nation's largest grocery retailers, committed to serving customers, associates, and communities with integrity and care. Our mission is to feed the human spirit by providing fresh food, exceptional service, and meaningful career opportunities. At Kroger, employees are supported with training, resources, and career growth opportunities within a culture built on respect and inclusion. Join us to bring your passion for service to a rewarding career in our coffee shop team.