Dairy Team Member

Job Summary of Dairy Team Member:

The Dairy Team Member helps the Dairy/Frozen Manager oversee the department’s daily operations and profitability. This role includes stocking, rotating, and organizing dairy and frozen items to maintain freshness and strong presentation. Additional duties include unloading deliveries, checking product dates, setting up displays, and ensuring all pricing and labels are correct.

Responsibilities of Dairy Team Member:

• Ensuring that the main priority is providing exceptional customer service.
• Portraying integrity, accountability, and excellence and adhering to all policies and regulations.
• Building welcoming, extensive, and user-friendly departments.
• Helping the department manager in sourcing products for the dairy and frozen departments and managing inventory with precision.
• Supporting department managers in monitoring margin, COGs, and overall department profitability, with a key focus on reducing shrink and maximizing the effectiveness of procurement.
• Checking to guarantee that all products in inventory meet the prescribed company standards.
• Managing special requests and maintaining communication regarding them.
• Displaying products on shelves, endcaps, and interactive promotional setups.
• Supporting in overseeing and engaging in categorizing, frontal presentation, shifting, tidying, lowering prices, replenishing, and storing back-up supplies.
• Providing guidance and supervision to department staff in their training and task management responsibilities.
• Active demonstrations require direct involvement from the presenter, whereas passive demos allow the audience to observe without participation.
• Partnering with the department managers to deal with performance-related issues within the department.
• Assisting in the smooth running of store opening and closing operations, which includes handling tasks like generating the Daily Sales Report (DSR), managing cash transactions, and completing cashier closeout responsibilities.
• Duties encompassed in register functions include overseeing backup cashiers, processing returns for customers, managing customer complaints, and handling changes in register shifts, such as covering scheduled breaks.
• Ensuring the safety and security of both customers and employees.
• Addressing customer queries according to company standards and practices, which may involve using health-promoting statements or emphasizing nutritional support.
• Regularly advancing product knowledge.
• Incorporating the use of SAP and inventory management software, alongside email communication and the utilization of other IS programs as needed.
• Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
• The role's duties as a manager on duty are restricted, without the expectation of assuming full managerial responsibilities for the store.

Qualifications of Dairy Team Member:

• Candidates with a high school diploma, GED, or similar credential are preferred.
• Ideally, applicants will have spent at least a year working in a grocery or retail setting, with a preference for those with knowledge of natural foods.
• Candidates with previous supervisory roles highly favored.
• Achieving proficiency in food safety training courses and certifications in accordance with legal specifications and continuously meeting requirements through regular certification updates and registration if required.
• Demonstrating the capacity to handle shifting priorities effectively while maintaining concentration on current tasks.
• Embrace a proactive mindset when tackling tasks to ensure timely execution.
• Exhibit exceptional customer service capabilities.
• Extremely well-coordinated with a meticulous approach to detail.
• Skill in listening to and implementing guidance with consistency.
• Applicants must be skilled in cashier operations and proficient in currency calculations.
• Expert in MS Word, Excel, and Outlook applications

Benefits of Dairy Team Member:

• Birthday bonus pay
• Payment for five holidays during store shutdowns
• Increasing accumulation of paid leave, which includes both sick days and vacation, as an employee's tenure with the company expands
• Paid nutrition education
• Savings opportunity for Good4u crew through a unique discount
• The Npower program, dedicated to showing gratitude and giving back to customers, provides a range of rewards and benefits
• Periodic salary bumps according to a fixed schedule
• Opportunities for career advancement and personal development
• Program for health and wellness
• EAPs are designed to help employees deal with personal or work-related issues that may be affecting their well-being and performance
• Employee referral program
• Vision insurance covers eye-related expenses such as annual eye exams, eyeglasses, and contact lenses, ensuring that individuals have access to necessary vision care services
• Paid parental leave
• By offering paid medical leave supported by company-paid short-term disability insurance, employers provide a safety net for employees to focus on their health without worrying about financial strain
• Group short-term disability insurance funded by a company is a perk extended to employees, covering a portion of their income during a brief period of being unable to work due to medical reasons
• Life insurance plan financed by the organization
• Enrolling in voluntary benefits like hospital indemnity and accident insurance, as well as long-term disability and term life insurance, allows employees to broaden their insurance coverage and prepare for unexpected situations. These voluntary programs give employees more control over their insurance plans and additional financial protection
• A 401k retirement scheme with a company match that can be adjusted at the employer's discretion
• A flexible spending account for healthcare and dependent care assists individuals in setting aside pre-tax dollars to cover medical and childcare costs
• Employer-matched health savings account (HSA) program

Physical requirements of Dairy Team Member:

• Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
• Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
• Must be able to occasionally use the computer for data entry and use of mouse.
• Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
• Must be able to frequently to reach above chest.
• Must be able to occasionally sit, squat, kneel, and climb as needed.
• Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
• Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.