Retail Deli Assistant

Company Overview:

Southeastern Grocers is a prominent grocery retailer dedicated to providing high-quality products at competitive prices while nurturing a community-focused environment. We prioritize exceptional customer service and operational excellence. Our organization values integrity, diversity, and inclusivity, fostering a welcoming workplace for all employees. Our goal is to deliver a seamless and enjoyable shopping experience for every customer.

Role and Responsibilities:

The Retail Deli Assistant plays an essential role in building customer loyalty by delivering outstanding service in the deli department. Key responsibilities include:

• Customer Service: Greet and assist customers warmly, provide polite interactions, and address their needs consistently.
• Product Knowledge: Offer suggestions and demonstrate expertise in deli products.
• Stocking & Rotation: Maintain freshness and accurate date control by stocking and rotating items efficiently, minimizing waste, and managing costs.
• Equipment Operation: Operate deli tools and equipment safely in line with company guidelines.
• Safety & Cleanliness: Keep the work area organized, clean, and safe; report hazards or equipment issues promptly to management.
• Reporting Issues: Notify management of theft, shoplifting, unauthorized discounts, property damage, or policy violations.
• Other Duties: Complete additional tasks as assigned by management.

Required Skills and Experience:

• Minimum age of 18 years.
• Ability to read, write, and communicate effectively in English.
• Ability to follow verbal and written instructions.
• Authorization to work in the United States or eligibility to obtain it.
• Successful completion of background check and pre-employment drug screening.

Preferred Qualifications:

• Demonstrated integrity, dependability, and accountability.

Required Behaviors:

• Lives the Values: Aligns work with Southeastern Grocers’ mission, vision, and values.
• Team Motivation: Promotes collaboration, recognition, and constructive feedback.
• Business-Driven: Shows commitment to the deli department and delivers consistent results.
• Customer-Oriented: Ensures a positive customer experience by prioritizing their needs.
• People Passion: Treats colleagues and customers with respect and dignity, fostering a positive workplace culture.

Knowledge, Skills, and Abilities:

• Compliance with all company policies and procedures.
• Strong communication and interpersonal skills.
• Ability to maintain cleanliness and safety in the deli department.

About Southeastern Grocers:

Southeastern Grocers is an Equal Opportunity Employer dedicated to diversity and inclusion. Join our team and contribute to a company that values service, integrity, and community while supporting the growth and success of every associate.