Stockroom Receiving Assistant

Job Summary of Stockroom Receiving Assistant:

Supporting the Receiving Manager, the Stockroom Receiving Assistant plays a crucial part in the smooth operation of the receiving department. This position involves tasks such as receiving, checking, and categorizing incoming packages. The Stockroom Receiving Assistant is accountable for ensuring the accurate quantification, suitable tagging, and organized placement of goods following company protocols.

Responsibilities of Stockroom Receiving Assistant:

• Making world-class customer care a top priority.
• Setting a positive example by upholding integrity, accountability, and quality and complying with all guidelines.
• Supporting the receiving department manager in the meticulous process of accepting all incoming goods, which includes tasks such as checking dates, confirming accuracy, and assessing for any signs of damage.
• Reviewing all products coming in and going out.
• Organizing products in a way that streamlines their transportation to the sales area.
• Efficient and precise processing of POs, RPOs, mispicks, invoices, and paperwork within set timelines.
• Analyzing and rectifying all divergences uncovered.
• Addressing delivery complications and vendor inventory deficiencies with department heads.
• Monitoring the progress of custom orders.
• Utilizing a forklift and pallet jack as needed.
• The importance of a neat and organized back room cannot be overstated.
• Assisting department managers in handling performance challenges within their respective departments.
• Providing aid in the commencement and conclusion of store activities, encompassing responsibilities like preparing the Daily Sales Report (DSR) and overseeing cash management and the completion of cashier tasks.
• Managing register tasks that involve acting as an additional cashier when required, handling customer returns and exchanges, addressing and resolving customer concerns, and filling in for register staff during scheduled breaks or shift changes.
• Safeguarding the security and safety of both clients and employees.
• Helping with the instruction and oversight of department employees, such as task delegation and progress tracking.
• Being proactive in offering additional aid and reinforcement in the store, and supporting on the sales floor after completing receiving responsibilities.
• Responding to customer queries in alignment with the company's standards and policies, which may necessitate incorporating statements that outline the structural or functional properties of the product, as well as its nutritional support.
• Continual enhancement of product expertise.
• Leveraging SAP and inventory management software, as well as resorting to email communication and other necessary IS applications.
• The job entails following a schedule tailored to the demands of the store, involving shifts during evenings, weekends, and holidays. Successful candidates will be expected to work a standard 40-hour week across five days and participate in mandatory meetings held by the store.
• The role is not designated to act as the store's main manager on duty and has limited responsibilities in that aspect.

Qualifications of Stockroom Receiving Assistant:

• High School diploma, GED or equivalent preferred.
• 1 year of experience in grocery/retail or receiving environment preferred; natural foods background is a plus.
• 1 year of experience supervising others preferred.
• Ability to obtain forklift certification.
• Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
• Ability to manage changing priorities and to stay focused with the task at hand.
• Possess a sense of urgency in the completion of tasks.
• Possess excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to take direction and follow through.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel and Outlook.

Benefits of Stockroom Receiving Assistant:

• Birthday Bonus Pay
• Compensation for 5 holidays with store closures
• The allowance of paid time off expands in correlation with the length of tenure, covering sick leave and vacation days
• Paid Nutrition Education
• Special pricing offered to employees part of the Good4u Crew
• The Npower Program is a specialized customer loyalty scheme designed to show appreciation and provide perks to its members
• Routine, predictable salary escalations at specific intervals
• Ways to advance and develop your career
• An initiative aimed at enhancing overall physical and mental well-being
• EAP is a service provided by employers to help their employees address a wide range of concerns affecting their well-being, such as mental health, stress, addiction, or family problems
• Employee Referral Program
• Medical, dental, and vision insurance policies offer a range of benefits to ensure individuals have access to various healthcare services
• Paid Parental Leave
• The provision of paid medical leave, covered by company-sponsored short-term disability insurance, ensures that employees are financially supported during periods of illness or injury-related absence
• The company-funded short-term disability insurance plan offers financial protection to employees facing a temporary disability that prevents them from performing their job duties
• Life insurance coverage funded by the company
• Voluntary benefits encompass hospital indemnity, accident insurance, long-term disability coverage, and term life insurance options
• 401k Retirement Savings Plan with flexible Company Matching contribution
• A Healthcare and Dependent Care Flexible Spending Account (FSA) enables individuals to allocate tax-advantaged money for health-related and dependent care costs
• Health Savings Account (HSA) paired with a matching program from the company

Physical Requirements of Stockroom Receiving Assistant:

• Applicants must have the capability to consistently lift or convey items not exceeding 10 pounds, regularly handle objects weighing 11-20 pounds, and periodically transport loads ranging from 21-50 pounds. Moreover, individuals should be able to occasionally lift or move items weighing 51-100 pounds with the help of a colleague.
• It is required to have the capacity to frequently exert pressure to carry objects of up to 15 lbs. and on occasion, objects weighing between 16 and 100 lbs.
• The ability to intermittently engage in computer work for data input and mouse navigation is necessary.
• The ability to continuously move, stay upright, engage in intricate hand movements, grasp objects firmly, flex the body, rotate, twist, and extend outward is essential during the entire shift.
• Must be capable of frequently accessing items above chest level.
• Capable of intermittently sitting, crouching, bending, and scaling as necessary.
• The position necessitates consistent interaction with cutting-edge tools and gear, dust particles, odorous emissions, and cramped working environments.
• Should be prepared to work in environments that may include noise, cold temperatures, heat, moisture, high humidity, outdoor locations, heights, and exposure to physical strain at times.