Retail Store Manager

Retail Store Manager

Job Summary of Retail Store Manager:

This role requires understanding and performing the day-to-day functions of a retail store, assisting store management, and providing outstanding customer service. The job entails receiving practical training from seasoned professionals to acquire expertise in staff management, stock management, food safety protocols, product display techniques, and client relations. The employee will play a part in preserving a tidy, well-maintained, and well-supplied setting, all while honing abilities that could lead to potential leadership roles within the company.

Job Duties and Responsibilities of Retail Store Manager:

• Welcome visitors with a pleasant greeting and establish a hospitable environment.
• Aid in maintaining store functions by gaining knowledge and helping with organizing, guiding, and educating staff members.
• Keep track of inventory and replenish goods, ensuring that there is a sufficient supply and that shelves are well-organized.
• Adhere to food safety, quality assurance, and display guidelines within food service environments.
• Maintain the cleanliness of the store, which includes keeping the coffee stations, food preparation areas, and restrooms tidy.
• Efficiently manage the cash register and provide support with relevant financial procedures.
• Assist with arranging events and meetings, and help ensure that the store is prepared for weekends and holidays.
• Travel as necessary to provide assistance to neighboring store branches or to transport deposits.
• Carry out duties as directed by store management or supervisory staff.

Qualifications and Experience of Retail Store Manager:

• A high school diploma or equivalent certification is necessary.
• One year of prior experience in retail, food industry, or customer service is necessary.
• Prior exposure to leadership roles within a similar setting is desired.
• Possessing ServSafe or food safety certification is advantageous, although it is not compulsory.
• Skilled in engaging with both guests and colleagues in a dynamic environment.
• Demonstrating robust vigor, adaptability, and a readiness to assist the team as required.
• Having a working knowledge of fundamental computer abilities can be beneficial.

Benefits of Retail Store Manager:

• Competitive wages
• A formal professional development initiative intended to enhance skills and knowledge is known as a structured professional training program
• Earned wage access program refers to a system that allows employees to access a portion of their earned wages before the regular payday
• Paid time off
• Medical, dental, and health insurance benefits
• A retirement savings plan with an employer match is commonly known as a 401(k) with company match
• Team member discounts
• Tuition reimbursement
• Employee assistance program
• Health savings account
• Office morale events and beyond

About Company:

Cumberland Farms belongs to the EG America brand portfolio, a prominent convenience store chain with more than 1,500 stores nationwide. Based in Westborough, Massachusetts, EG America manages a range of retail banners, such as Cumberland Farms, Kwik Shop, Turkey Hill, Loaf N Jug, among others. The primary focus of Cumberland Farms is on providing top-notch customer service, fuel options, food offerings, and merchandise selection, paired with creating an environment that promotes diversity and inclusivity among its staff members.