Pastry Chef

Job Summary for Pastry Chef:

Our Pastry Chef plays a vital role in ensuring that our baked goods are visually appealing and flavorful. Along with offering exceptional customer service, you will craft aesthetically pleasing and delectable treats for our patrons, making their events unforgettable. Joining our team means being part of a group that prioritizes creating lasting connections with clients through attentive service and surpassing their expectations. In your position within the Bakery department, your main duty will involve readying and embellishing the pastries and cakes to guarantee that only the most freshly made items are on offer.

Job Requirements:

• Required Qualifications: Successful fulfillment of a job-specific proficiency evaluation; a minimum of 6 to 12 months of practical experience or graduation from the Giant Eagle Apprenticeship initiative
• No formal high school certification is necessary for this educational requirement
• Lifting Demand: Max of 50 pounds
• Minimum age of 18 years is necessary

Job Responsibilities:

• Move cakes from the preparation zone to the sales area to populate tables and showcases with delicious treats.
• Adhere to correct protocols to maintain the store's compliance with its out-of-stock percentage objectives.
• Implementing strategies based on retail principles can enhance sales outcomes and create an exceptional experience for customers.
• Accept customized requests from customers via phone and face-to-face interactions.
• Ensure the standard of the merchandise by inspecting the sales area to monitor the freshness and quality of the products available for purchase.
• Keep a log of daily identified losses.
• Keeping safety as the primary focus in every aspect of our operations is crucial for the well-being of our team, visitors, and merchandise.
• Deliver exceptional customer support by warmly welcoming patrons and assisting them in finding their desired items. Bakery staff members should possess adequate expertise to provide informative responses and recommendations to our clientele.
• Motivate your team members and guests by displaying enthusiasm for cooking and a readiness to put in additional effort to deliver top-quality dishes.
• Follow the prescribed protocols to manage goods and tools in compliance with both food safety and safety regulations to uphold a secure retail setting.
• Uphold the cleanliness of machinery, surfaces, tools, flooring, and other areas to comply with safety and hygiene standards.
• Arrange and adorn items for the Bakery showcases and presentations, regularly changing their placement and adhering to code dating protocols to guarantee that only the most recent products are offered for purchase.
• Adhere to correct safety and hygiene practices, emergency protocols, sanitation, steritech, appropriate lifting techniques, and cleanliness to uphold departmental guidelines.
• Ensure precise documentation of custom orders for Bakery items to guarantee customer satisfaction with the final outcome.
• Uphold department protocols, daily arrangements, order processing, comprehension of copyright regulations, and correct merchandise rotation.
• Consistently remain informed about recent product information and protocols, including details by category, custom orders, cake offerings, serving sizes, seasonal products, and blending color techniques.
• Create cake decorations by using spatulas and piping bags to apply pre-made icing onto cakes.
• Get the frosting and supplies ready for all cakes and other decorated items through the process of reviewing recipes, measuring components, and blending the mixture.
• Support in ensuring Bakery storage areas are organized and running smoothly through the unloading of incoming shipments.
• Utilize department machinery such as mixers, scales, airbrush guns, knives, and protective gear like cut-resistant gloves and slip-resistant footwear.
• Provide support in additional areas when necessary.

About Us:

At Giant Eagle Inc., we pride ourselves on being more than just a grocery store chain. We view ourselves as a large and diverse group of talented individuals working together. Our employees are at the core of our organization, and we are dedicated to providing a supportive atmosphere that presents numerous opportunities for professional development. Our emphasis on compassion and strong family principles sets us apart as a leading employer in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis regions. Whether in our warehouses, retail outlets, or corporate headquarters, our collaborative efforts ensure that we are delivering more than just groceries – we are delivering joy to our customers. If you are seeking a fulfilling career within a supportive community, we encourage you to consider joining our Giant Eagle family and embarking on a rewarding journey with us.