Customer Support Specialist

Company : Whole Foods Market

Location : Germantown, TN, 38139

Job Type : Other

Posted On : 5 January 2026

Company Overview:

Whole Foods Market operates with a mission-driven approach to support the well-being of individuals and the environment. Committed Team Members drive change through quality service, exceptional products, and fostering strong community connections. As a Customer Support Specialist, you play a vital role in creating outstanding shopping experiences for customers.

Role and Responsibilities:

As a Customer Support Specialist at Whole Foods Market, you will ensure a friendly and efficient checkout process, leaving customers with a positive experience.

Operate scanners, scales, cash registers, and other electronic equipment efficiently.
Verify payments, confirm prices and quantities, and issue receipts to customers.
Process returns and exchanges professionally.
Address customer inquiries, resolve issues, and provide useful product information.
Greet customers as they enter and exit the store.
Maintain a clean and organized checkout counter.
Handle and package customer purchases accurately and with care.

Required Skills and Experience:

Strong customer service skills with a positive and approachable demeanor.
Basic math skills for accurate transaction handling.
Attention to detail and ability to perform tasks carefully.
High school diploma or equivalent.

Preferred Qualifications:

Previous experience as a cashier or in a customer service role.

About Whole Foods Market:

Whole Foods Market values excellence, diversity, and inclusion, providing a supportive, team-oriented environment where every member contributes to serving customers and communities. By joining Whole Foods Market, you become part of a company that prioritizes integrity, customer satisfaction, and making a positive difference every day.