Deli Team Member

Company Overview:

Southeastern Grocers is a premier grocery retailer committed to offering top-quality products at competitive prices while fostering a community-oriented environment. Our culture emphasizes exceptional customer service and operational excellence. We value integrity, inclusivity, and diversity, creating a welcoming workplace for all associates. Our goal is to provide a smooth and enjoyable shopping experience for every customer.

Role and Responsibilities:

The Deli Team Member is responsible for enhancing customer loyalty by providing exceptional service in the deli department. Key responsibilities include:

• Customer Service: Greet and assist customers warmly, thank them courteously, and ensure their needs are met consistently.
• Product Knowledge: Recommend deli products and demonstrate expertise in offerings.
• Stocking & Rotation: Stock and rotate items to maintain freshness and proper date control; use supplies efficiently to reduce waste and manage costs.
• Equipment Operation: Safely operate all deli equipment and tools following established guidelines.
• Safety & Cleanliness: Keep the work area clean, organized, and safe; immediately report any hazards or faulty equipment to management.
• Reporting Issues: Inform management about theft, shoplifting, unauthorized markdowns, property damage, or any policy violations.
• Other Duties: Perform additional tasks as assigned by management.

Required Skills and Experience:

• Must be at least 18 years old.
• Ability to read, write, and communicate effectively in English.
• Capable of understanding and following instructions in English.
• Authorization to work in the United States or eligibility to obtain authorization.
• Successful completion of pre-employment background check and drug screening.

Preferred Qualifications:

• Proven integrity, reliability, and accountability.

Required Behaviors:

• Lives the Values: Aligns actions with Southeastern Grocers’ mission, vision, and values.
• Team Motivation: Promotes teamwork through recognition, praise, and constructive feedback.
• Business-Driven: Demonstrates enthusiasm for the deli department and consistently delivers results.
• Customer-Oriented: Focuses on meeting customer needs to provide a positive shopping experience.
• People Passion: Treats colleagues and customers with respect and dignity, fostering a supportive workplace culture.

Knowledge, Skills, and Abilities:

• Compliance with all company policies and procedures.
• Strong interpersonal and communication skills.
• Ability to maintain cleanliness and safety in the deli area.

About Southeastern Grocers:

Southeastern Grocers is an Equal Opportunity Employer dedicated to promoting diversity and inclusion. Join our team and contribute to a company that values service, integrity, and community while supporting the growth and success of all associates.