Retail Checkout Associate
Company : Southeastern Grocers
Location : DeLand, FL, 32723
Job Type : Other
Posted On : 18 February 2026
Company Overview:
At Southeastern Grocers, we are dedicated to fostering an inclusive workplace where authenticity and diversity are celebrated. We take pride in delivering outstanding customer experiences by creating a welcoming environment for both shoppers and team members. When you join our team, you become part of a culture built on respect, integrity, and exceptional service.
Role and Responsibilities:
As a Retail Checkout Associate, you will play an essential role in protecting company assets while ensuring a seamless customer experience. You will monitor self-checkout activity, provide assistance when needed, and help create a positive, efficient shopping environment. Key responsibilities include:
- Closely monitor self-checkout stations to detect irregular or suspicious transactions.
- Ensure customers scan and bag items correctly, verifying purchases when necessary.
- Respond quickly to Point-of-Sale (POS) alerts and transaction discrepancies.
- Report theft, equipment issues, or suspicious activity to store leadership immediately.
- Provide courteous and timely support to customers using self-checkout.
- Guide customers on self-checkout procedures to reduce errors and wait times.
- Maintain a friendly and approachable demeanor to create a positive atmosphere.
- Encourage customers to use self-checkout lanes when appropriate.
- Keep the self-checkout area stocked with bags, receipt paper, and cleaning supplies.
- Clean and sanitize checkout stations and surrounding areas as needed.
- Assist with gathering and returning shopping carts when required.
Required Skills and Experience:
- Must be at least 18 years of age.
- Keen attention to detail with the ability to recognize discrepancies.
- Strong customer service skills with a professional, friendly attitude.
- Basic computer knowledge to complete online training and operate POS systems.
- Clear communication skills in English; bilingual abilities are a plus.
- Ability to follow company policies and instructions accurately.
- High integrity and reliability in all aspects of the role.
- Ability to stay calm and effective in stressful situations.
- Physical ability to stand, walk, lift, push, or carry up to 20 lbs, with occasional stooping, kneeling, crouching, balancing, or climbing up to 4 feet.
Preferred Qualifications:
- High School Diploma or GED preferred but not required.
- Previous experience in retail or customer service is a plus.
Compensation and Benefits:
- Competitive pay
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off
- Wellness programs and opportunities for professional growth
About Southeastern Grocers:
At Southeastern Grocers, we strive to create a supportive and inclusive workplace where every contribution is valued. We emphasize safety, diversity, and professional development while upholding a culture of teamwork, integrity, compliance, customer focus, and attention to detail. Join us and be part of a team committed to delivering excellent service and making a difference every day.
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