Store Operations Clerk

Job Summary of Store Operations Clerk:

The Store Operations Clerk has a reporting structure where they report directly to the store manager and indirectly to the assistant store managers and shift leaders. Their duties encompass cashiering, restocking shelves, cleaning tasks, and monitoring perishable items within the store.Offering superior customer service and participating in the upkeep of the store's conditions are central to the responsibilities of the store clerk.The Store Operations Clerk must adhere to company policies and procedures while executing their job duties efficiently.

Responsibilities of Store Operations Clerk:

• Operates a cash register effectively and carries out checkout procedures with a performance level that meets or exceeds the set expectations. This includes achieving the minimum transaction time per item and ensuring accurate handling and counting of cash, EBT, debit cards, credit cards, WIC vouchers, gift cards, coupons, and checks.
• Ensures compliance with all procedures and policies related to check-out and cash handling.
• Consistently upholds or outperforms the specified standards in the handling, storing, and upkeep of grocery, frozen, dairy, smoked meat, and perishable products.
• Assists in the unloading of merchandise from delivery trucks.
• Utilizes different display methods like platforms, shelving, peg hooks, or refrigerated cases to showcase products appropriately.
• Utilizes both powered and unpowered equipment and hand tools for moving stock once adequately briefed.
• Collects and returns carts from the parking area.
• Upholds top-notch conditions in the store.
• Ensures the workplace is clean and safe for employees.
• Carries out assigned cleaning tasks that include maintaining the cleanliness of floors, windows, display cases, shelves, register area, backroom, restrooms, parking lot, and other fixtures.
• Offers excellent customer support by communicating in a courteous and affable way.
• Helps store leadership by training and guiding fellow store team members.
• Regulates the proper turnover of goods, whether they have identifiable expiration dates or not.
• Ensures that products are labeled with prices and presented as per the company's guidelines for display.
• Preserves the security of corporate property, funds, and goods.
• Appropriately exhibits, prunes, encloses, and replenishes endorsed organic harvest.
• Offers assistance to new team members when required.
• Takes on supplementary tasks, including helping out in alternative store areas, as instructed.

Qualification of Store Operations Clerk:

• Only adults aged 18 years and above are permitted.
• The preferred requirement is a high school diploma or a comparable certification.
• Demonstrated experience in successful retail sales; familiarity with dry grocery, perishables, meat, general groceries, cash handling, and exceptional customer service is advantageous.
• Proficient in working collectively and finding solutions efficiently.
• Fluency in English reading, writing, and spoken communication is a must.
• Display effective communication through both oral and written means, highlighting interpersonal prowess.
• Competence in basic math abilities, including addition, subtraction, multiplication, and division, as well as basic computer aptitude, is required.
• Demonstrating reliability and flexibility is crucial for following designated work hours and being prepared to pitch in across various store sections on short notice.
• It is important to observe safety guidelines.
• Adherence to a consistent dress protocol is expected.

Physical Requirements of Store Operations Clerk:

• It is essential to possess the ability to stretch, bend, stabilize, and transport different objects weighing between 20 to 50 pounds repeatedly during the shift, with potential items weighing 50 to 80 pounds.
• Essential to be able to stand, walk, or move around for prolonged periods.
• The ability to exert force, pull, grip, rotate, and execute sawing gestures for extended periods is a fundamental requirement for this position.
• Frequently operates in cold storage rooms, refrigerated spaces, and delivery trucks, in indoor and outdoor settings, enduring different weather conditions.

Competencies of Store Operations Clerk:

• Collaborates: Works together harmoniously to reach communal objectives.
• Goal-oriented: Focuses on achieving targets and milestones effectively.
• Drives accomplishments:Motivates self to pursue goals and drive successful achievements.
• Adaptable in communication: Demonstrates the ability to adjust communication techniques to effectively convey messages in a variety of contexts and to diverse groups.

Benefits of Store Operations Clerk:

• Paid Time Off
• Medical Insurance
• Vision Insurance
• Dental insurance
• Employee Assistance Programs
• By launching the Team Member Referral Program, organizations can benefit from the insights and recommendations of their employees in the hiring process
• Wellbeing Program
• Career development opportunities