HR Operations Coordinator

HR Operations Coordinator

BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems, or shaping strategy, your work helps families save on what matters most.We're a team built on purpose and opportunity. Join us and be part of something meaningful.

Job Summary:

Responsible for supporting administrative functions in the club. Participates in the hiring process as assigned, facilitates team member orientation and benefit enrollment, maintains HR records, supports team member communication, manages scheduling processes, and ensures accurate club payroll.

Here's just some of what you can look forward to:

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options.
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan: Purchase BJ's common stock at a 15% discount through after-tax payroll deductions.

Team Members:

• Carry out job functions and responsibilities as assigned and support club policies and procedures.
• Strive for flawless execution and personal accountability.
• Act with honesty and integrity while leading with the member in mind.
• Ensure a safe and positive environment for members and team members.
• Embrace inclusion and diversity through collaboration and respect.
• Move with speed and agility.
• Innovate and adapt to change.
• Maintain a friendly and positive attitude.

Members:

• Deliver service excellence through all points of contact.
• Resolve and de-escalate member concerns.
• Ensure a safe and positive member experience.
• Daily commitment to GOLD Standards
• Greet, Anticipate, Appreciate (GAA)
• Fast, Friendly, Full, Fresh, Clean

Club Standards:

• Work as a team to deliver GOLD club standards daily.
• Deliver GOLD – Grand Opening Look Daily.
• Maintain a clean and organized club, inside and out.

Know Your Business:

• Understand how to access and read production and financial performance reports.
• Recognize the impact of consistent execution on business results.

Major Tasks, Responsibilities, and Key Accountabilities:

• Participate in weekly CoE meetings and coordinate second interviews.
• Conduct new team member orientation and facilitate training.
• Manage comprehensive scheduling for hourly team members.
• Ensure accurate and timely weekly payroll processing.
• Maintain performance management and disciplinary documentation.
• Administer all personnel paperwork including hiring, promotions, and terminations.
• Support talent acquisition and community recruiting efforts.
• Conduct benefit orientations and support open enrollment.
• Process LOAs and workers’ compensation in coordination with vendors.
• Maintain personnel and medical files confidentially.
• Support team member relations and escalate issues as needed.
• Ensure HR compliance postings are current.
• Maintain HR communication boards and complete HR self-audits.
• Support recognition and engagement events.
• Perform additional administrative duties as required.
• Maintain club policies and procedures.
• Regular, predictable, full attendance is essential.

Qualifications:

• Detail-oriented
• Strong interpersonal and organizational skills
• Prior HR, administrative, or clerical experience preferred
• Basic computer skills (MS Word, Excel, Email)

Job Conditions:

• Frequent movement on hard surfaces
• Occasional bending, lifting, twisting, and reaching
• Frequent computer use
• May lift up to 30 pounds with assistance
• Indoor environment with occasional noise and temperature variation