Store Courtesy Clerk
Company : Hy-Vee
Location : Ankeny, IA, 50015
Job Type : Other
Posted On : 3 February 2026
Job Summary of Store Courtesy Clerk:
As a Store Courtesy Clerk, you are required to deliver customer service that is prompt, effective, and amicable. Your responsibilities include packaging items purchased by customers and aiding them in transporting their goods to their chosen mode of conveyance.
Responsibilities of Store Courtesy Clerk:
- Providing prompt, efficient and friendly customer service Greeting customers in a friendly manner
- Assisting customers by escorting them, securing products, loading or unloading heavy items, and performing other tasks to enhance the shopping experience
- Answering the telephone promptly and providing friendly, helpful service Working with co-workers as a team to ensure customer satisfaction
- Packaging purchases and maintaining cleanliness Assisting customers in transporting purchases
- Helping train new courtesy clerks Checking prices on products
- Pulling product forward on shelf
- Bringing carts in from parking lot Cleaning can redemption area and emptying recycle bins Stocking, facing, rotating merchandise, cleaning shelves
- Maintaining supplies on front-end Adhering to department and company guidelines related to personal hygiene and dress
- Adhering to company policies and individual store guidelines
- Reporting to work when scheduled and on time
- Assisting in all departments as requested
- Delivering product to customers Shoveling, salting, and sanding walkways
- Assisting in other areas of the store as needed Performing other job-related duties and special projects as required Knowledge, skills, abilities.
Qualifications of Store Courtesy Clerk:
- There are no prerequisites in terms of education or experience.
- Capability to execute specific yet uncomplicated written or spoken directives
- Basic skills in performing mathematical operations like addition and subtraction
- Replicating numerical values, tallying, and documenting
- Capacity to comprehend and adhere to spoken or visually presented directions
Physical requirements of Store Courtesy Clerk:
- Capable of applying a force of up to 50 pounds periodically, up to 20 pounds of force regularly, and up to 10 pounds of force continually for object manipulation
- Visual demands encompass the need for clear eyesight within distances ranging from under 20 inches to over 20 feet, regardless of the presence of aids such as glasses or contacts. This includes the ability to gauge depth, distinguish colors accurately, and have a wide field of vision
- Capability to engage in climbing, balancing, bending, crouching, kneeling, extending, remaining upright, moving on foot, tugging, raising, holding, sensing, communicating, listening, and recurrent gestures
Working conditions of Store Courtesy Clerk:
- Being subjected to loud sounds, fluctuations in temperature, moisture, grime, and various substances like chemicals and solvents.
Tools and machinery utilized for task execution:
- Tomra (bottle machines)
- window washing equipment
- Vacuum cleaner
- Power washer
- Brooms
- delivery vehicle
- Phone
- Fax
- Copier
- Two wheeler
- Pallet jack.
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