Logistics Assistant

Job Summary of Logistics Assistant:

The Logistics Assistant contributes to the successful operation of the receiving department by assisting the Receiving Manager. Tasks include unloading shipments, inspecting merchandise, and organizing products while ensuring each item is accurately counted, clearly labeled, and stored in the designated areas in line with company policies.

Responsibilities of Logistics Assistant:

• Putting an emphasis on providing world-class customer service as a priority.
• Manifesting integrity, responsibility, and high standards and adhering to all rules.
• Aiding the receiving department manager in the accurate reception of all incoming products by conducting checks for dates, precision, and potential damage.
• Assessing all products entering and leaving the facility.
• Planning and executing the staging of products for quick and efficient delivery to the sales floor.
• Efficiently managing the processing of POs, RPOs, picking errors, invoices, and paperwork with precision and punctuality.
• Studying and resolving all variations detected.
• Engaging in conversations with department managers about delivery challenges and vendor stock unavailability.
• Monitoring the progress of custom orders.
• Operating a forklift and pallet jack as necessary.
• The importance of a neat and organized back room cannot be overstated.
• Engaging with departmental leaders to tackle performance issues in the unit.
• Assisting with store commencement and cessation activities, comprising duties such as creating the Daily Sales Report (DSR) and managing cash transactions, in addition to overseeing the cashier closeout obligations.
• Performing tasks related to register functions such as serving as backup for cashiers, processing returns and exchanges, resolving customer issues, and handling register shift changes, including covering breaks and managing staff rotation.
• Prioritizing the protection and security of customers and employees alike.
• Aiding in the development and oversight of department staff through task assignment and follow-up.
• Taking action to offer extra help and support in the store, and assisting on the sales floor after completing receiving tasks.
• Responding to customer inquiries while adhering to company standards, which may involve incorporating Structure/Function statements or statements highlighting the nutritional benefits of the product.
• Continuously enhancing product familiarity.
• Making use of SAP and inventory management software for streamlined inventory management, complemented by email communication and other relevant IS tools as required.
• The store requires employees to work a schedule that may include evenings, weekends, and holidays as necessary. This full-time position involves committing to five days of work per week, totaling 40 hours, and attending mandatory store meetings.
• This position holds managerial responsibilities but is not the top manager on duty for the store.

Qualifications of Logistics Assistant:

• High School diploma, GED or equivalent preferred.
• 1 year of experience in grocery/retail or receiving environment preferred; natural foods background is a plus.
• 1 year of experience supervising others preferred.
• Ability to obtain forklift certification.
• Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
• Ability to manage changing priorities and to stay focused with the task at hand.
• Possess a sense of urgency in the completion of tasks.
• Possess excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to take direction and follow through.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel and Outlook.

Benefits of Logistics Assistant:

• Birthday Bonus Pay
• Wage for 5 holidays with stores not operating
• Paid time off, which includes sick days and vacation leave, expands with the growth of tenure within the company
• Paid Nutrition Education
• Special pricing offered to employees part of the Good4u Crew
• Npower Program is a customer appreciation and rewards initiative that offers various benefits to its participants
• Routine, predictable salary escalations at specific intervals
• Opportunities for advancement and career enhancement
• A regimen focused on fostering a healthy lifestyle and holistic wellness
• The Employee Assistance Program is a valuable resource that aims to enhance the overall mental and emotional wellness of employees by offering professional help and support services when needed
• Employee Referral Program
• Access to medical, dental, and vision insurance ensures individuals can receive necessary care for their overall health
• Paid Parental Leave
• Company-funded short-term disability insurance ensures that employees can access paid medical leave, offering financial support during periods of health-related absence
• The company-funded short-term disability insurance program is a valuable perk that helps employees maintain financial stability when they are unable to work temporarily due to a covered medical condition
• Life insurance plan paid for by the employer
• Hospital indemnity, accident insurance, long-term disability insurance, and term life insurance are voluntary benefits that employees can choose to enroll in
• Retirement Savings Plan (401k) with a variable Company Match offering
• Participants in a Healthcare and Dependent Care Flexible Spending Account (FSA) can allocate pre-tax dollars towards medical and dependent care costs
• A Health Savings Account (HSA) complete with a company contribution match

Physical Requirements of Logistics Assistant:

• Must possess the capacity to regularly hoist or transport objects weighing up to 10 pounds, frequently handle loads ranging from 11 to 20 pounds, and intermittently manage items weighing between 21 and 50 pounds. Additionally, candidates should be capable of occasionally taking on loads of 51 to 100 pounds with the assistance of a team member.
• It is required to have the capacity to frequently exert pressure to carry objects of up to 15 lbs. and on occasion, objects weighing between 16 and 100 lbs.
• Being adept at infrequent computer usage for data entry and mouse manipulation is essential.
• It is a requirement to be capable of constantly moving, standing, utilizing fine motor skills, grasping objects, bending, rotating, twisting, and reaching outward throughout the work shift.
• The job demands frequent reaching above chest height.
• Must possess the skill to sit, squat, kneel, and scale as needed from time to time.
• Regular exposure to sharp tools, machinery, dust, fumes, and working in congested environments is part of the job description.
• Required to be comfortable with working in situations that include noise, cold environments, hot conditions, moisture, high humidity, outdoor surroundings, heights, and physical stress intermittently.