Branch Manager

Branch Manager

Job Summary of Branch Manager:

This position involves learning and executing the daily operations of a retail location, supporting store leadership, and delivering exceptional guest experiences. It includes hands-on training with experienced leaders to gain knowledge in staffing, inventory, food safety, merchandising, and customer service. The individual will contribute to maintaining a clean, organized, and fully stocked environment, while developing skills for future leadership opportunities within the organization.

Job Duties and Responsibilities of Branch Manager:

• Foster a welcoming atmosphere by greeting guests in a friendly manner.
• Help in maintaining the store’s operations by acquiring understanding and aiding in scheduling, guiding, and educating the team.
• Supervise merchandise inventory, ensuring stock is replenished to maintain optimal levels and orderly shelf positioning.
• Practice measures to ensure food safety, quality assessment, and promotional standards in food service venues.
• Promote cleanliness throughout the store by regularly sanitizing and organizing the coffee stations, food preparation areas, and restroom facilities.
• Proficiently operate the cash register and support financial tasks as necessary.
• Aid in the setup of events and meetings, and help maintain the store’s readiness on weekends and holidays.
• Make trips as necessary to offer help to nearby stores or to deliver banking deposits.
• Fulfill assignments given by store management or the supervisory team.

Qualifications and Experience of Branch Manager:

• A high school diploma or its equivalent is a prerequisite.
• The ideal candidate should possess one year of experience in retail, food service, or guest relations.
• Experience in leading others within a similar environment is preferred.
• While it is advantageous to hold ServSafe or food safety certification, it is not a mandatory condition.
• Skilled at interacting with guests and coworkers in a busy environment.
• Illustrating robust vigor, versatility, and a commitment to fulfilling the team’s requests.
• Possessing basic computer skills can be beneficial.

Strengths of the Role: This position has various advantages that can support professional success and fulfillment in the workplace:

• Competitive wages
• A methodically developed training initiative intended to foster learning and enhance proficiency is known as a structured professional training program
• Earned wage program access facilitates employees in accessing a part of their earnings early, aiding in financial planning and stability
• Paid time off
• Insurance provisions for medical, dental, and health services
• An employer-sponsored retirement account that includes a matching contribution from the company is often referred to as a 401(k) with employer match
• Team member discounts
• Tuition reimbursement
• Employee assistance program
• Health savings account
• Company-wide theme days and supplementary events

About Company:

Cumberland Farms is part of the EG America family of brands, a leading convenience store retailer with over 1,500 locations across the United States. Headquartered in Westborough, Massachusetts, EG America operates under a variety of banners, including Cumberland Farms, Kwik Shop, Turkey Hill, Loaf N Jug, and others. The Cumberland Farms is committed to delivering high-quality service, fuel, food, and products while fostering a diverse and inclusive workplace for all team members.