Grocery Department Assistant

Job Summary of Grocery Department Assistant:

The Grocery Department Assistant assists the Grocery/Bulk and Dairy/Frozen Managers with the daily operations and overall profitability of both departments. The position also involves restocking, organizing, and maintaining the bulk foods area to ensure it remains clean, visually appealing, and adequately supplied.

Responsibilities of Grocery Department Assistant:

• Providing world class customer service as a number one priority.
• Exemplifying integrity, responsibility, and excellence and adhering to all policies.
• Creating inviting, full and shoppable departments.
• Assisting the department managers in ordering for the grocery, bulk, dairy and frozen departments and maintaining accurate inventory levels.
• Assisting the department managers in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing.
• Ensuring all in-stock products/conditions meet company standards.
• Offering and following up on special orders.
• Merchandising shelves, endcaps and dynamic displays.
• Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
• Assisting in training and monitoring of department personnel including assigning and following up on tasks.
• Conducting active and passive demos.
• Working with the department managers to address performance issues within the department.
• Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
• Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
• Maintaining the safety and security of customers and employees.
• Answering customer questions per company standards and policies, including the use of health supportive statements and/or statements of nutritional support.
• Continually increasing product knowledge.
• Using SAP and inventory management software, emailing and utilizing other IS programs as needed.
• Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
• This position has limited manager on duty responsibilities but is never intended to be the overall manager on duty for the store.

Qualifications of Grocery Department Assistant:

• It is advisable for candidates to have a high school diploma, GED, or comparable certification.
• The ideal candidates will have at least one year of experience in a grocery or retail environment, with a preference for those with knowledge of natural foods.
• It is preferable for candidates to have supervised others for one year.
• Ensuring adherence to legal obligations by completing mandatory food safety training courses and certifications and maintaining compliance through the regular renewal and registration of certifications.
• Aptitude for adapting to changing tasks and maintaining focus on the present assignment.
• Implement a proactive approach that emphasizes the timely completion of tasks.
• Possess top-notch customer service capabilities.
• Highly methodical with a great level of detail orientation.
• Talent for taking guidance and carrying out tasks successfully.
• Proficient in cashier responsibilities, including the accurate counting of currency and managing transactions.
• Proficient with MS Word, Excel, and Outlook software

Benefits of Grocery Department Assistant:

• Birthday bonus pay
• By engaging in the Vitamin bucks program, individuals can receive as high as $2,080 in store credit annually
• Payment for five holidays where stores are not open
• Paid leave benefits, consisting of sick days and vacation provisions, expand as employees progress in their tenure with the company
• Paid nutrition education
• Employee discounts are available at Good4u for crew members looking to save on their purchases
• Npower program, designed as a customer reward and appreciation system, offers unique incentives and perks to its participants
• Systematic, predetermined pay raises
• Chances for career advancement and personal growth
• Initiative for well-being and health
• The goal of an EAP is to provide employees with the support they need to address personal or work-related challenges effectively
• Employee referral program
• Policies offering coverage for medical, dental, and vision treatments
• Paid parental leave
• By offering paid medical leave through company-covered short-term disability insurance, employees have access to financial assistance during medical-related absences
• The corporation funded short-term disability insurance premiums for its employees
• Life insurance scheme provided by a corporation to its staff
• Voluntary benefits including hospital indemnity, accident insurance, long-term disability insurance, term life insurance
• A retirement fund opportunity that includes a voluntary company contribution match
• Healthcare and dependent care flexible spending arrangements (FSA) offer individuals a tax-efficient strategy for budgeting and paying for medical and childcare expenses
• The integration of an employer match with a health savings account (HSA) provides employees with a valuable incentive to set money aside for medical expenses, supported by their company's contributions

Physical requirements of Grocery Department Assistant:

• Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
• Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
• Must be able to occasionally use the computer for data entry and use of mouse.
• Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
• Must be able to frequently to reach above chest.
• Must be able to occasionally sit, squat, kneel, and climb as needed.
• Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
• Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.