Store Receiving Assistant

Job Summary of Store Receiving Assistant:

In collaboration with the Receiving Manager, the Store Receiving Assistant supports the efficient operation of the receiving department. The duties of this role encompass tasks such as handling, checking, and arranging incoming deliveries. It is the responsibility of the Store Receiving Assistant to verify the precise enumeration, proper labeling, and methodical storage of items following the organization's guidelines.

Responsibilities of Store Receiving Assistant:

• Providing world-class customer service as a number one priority.
• Exemplifying integrity, responsibility, and excellence and adhering to all policies.
• Assisting the receiving department manager in accurately receiving all incoming products including date, accuracy and damage checking.
• Scanning all incoming and outgoing product.
• Staging products for efficient delivery to the sales floor.
• Processing POs, RPOs, mispicks, invoices and paperwork timely and accurately.
• Researching and processing all discrepancies.
• Communicating with department managers regarding delivery issues and vendor out-of-stocks.
• Following up on special orders.
• Operating a forklift and pallet jack as required.
• Maintaining a clean and organized back room.
• Working with the department managers to address performance issues within the department.
• Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
• Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
• Maintaining the safety and security of customers and employees.
• Assisting in training and monitoring of department personnel including assigning and following up on tasks.
• Taking the initiative to provide additional help and backup in the store and providing store backup on the sales floor when receiving duties are complete.
• Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.
• Continually increasing product knowledge.
• Using SAP and inventory management software, emailing and utilizing other IS programs as needed.
• Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
• This position has limited manager on duty but is never intended to be the overall manager on duty for the store.

Qualifications of Store Receiving Assistant:

• A High School diploma, GED, or similar certification is desired for this position.
• Applicants are encouraged to have experience in a grocery or retail setting, particularly in receiving, for at least one year, with a preference for those familiar with natural foods.
• It is preferred that candidates have one year of supervisory experience.
• Securing forklift certification enables individuals to meet the standards for operating a forklift effectively.
• Demonstrating the ability to successfully undertake food safety training courses and certifications that are legally mandated, and keeping certifications current and registered as necessary.
• The ability to juggle shifting priorities and stay committed to the current task is key.
• Maintain a sense of urgency when working on tasks to ensure efficiency.
• Have a strong command of customer service excellence.
• Displaying a strong sense of orderliness and precision in their work habits.
• Proficiency in heeding instructions and finishing assignments.
• Essential qualifications include cashier training and proficiency in accurately tallying currency.
• Proficient in the utilization of MS Word, Excel, and Outlook.

Benefits of Store Receiving Assistant:

• Birthday Bonus Pay
• Wage for 5 holidays with stores not operating
• The provision of paid leave, comprising sick days and vacation time, escalates as the employee tenure advances
• Paid Nutrition Education
• Reduced prices extended to those who are part of the Good4u Crew
• The Npower Program is a customer appreciation program that offers exclusive rewards and benefits to its dedicated participants
• Repeated, expected salary enhancements on a fixed timeline
• Advancing your career and fostering professional development
• A system developed to encourage better health practices and overall wellness
• The Employee Assistance Program is a valuable resource that aims to enhance the overall mental and emotional wellness of employees by offering professional help and support services when needed
• Employee Referral Program
• Coverage for medical, dental, and vision services in insurance plans is crucial for maintaining good health and addressing healthcare needs
• Paid Parental Leave
• Paid medical leave, supported by employer-funded short-term disability insurance, offers peace of mind for employees knowing they can take time off work for health issues without loss of income
• Company-paid short-term disability insurance helps employees avoid financial hardship by replacing a portion of their income while they are unable to work due to a covered medical condition
• Life insurance plan offered as a work benefit
• The voluntary benefits package extends to include hospital indemnity, accident insurance, long-term disability coverage, and term life insurance
• Retirement Savings Scheme (401k) includes a Company Match at the company's discretion
• The Healthcare and Dependent Care Flexible Spending Account (FSA) allows individuals to earmark tax-free funds for healthcare and childcare expenses
• A Health Savings Account (HSA) complete with a company contribution match

Physical Requirements of Store Receiving Assistant:

• The position demands the capacity to consistently lift or transport objects up to 10 pounds, frequently manage loads of 11-20 pounds, and occasionally handle items weighing 21-50 pounds. Additionally, candidates must be able to occasionally lift or transport items weighing 51-100 pounds with the support of another individual.
• The candidate must possess the ability to regularly exert force to move items weighing up to 15 lbs. and occasionally handle objects weighing between 16 and 100 lbs.
• It is necessary to be able to use the computer periodically for data input and mouse use.
• The job demands the ability to continuously walk, stand, perform delicate manipulations with hands, maintain a firm grip, bend, twist, turn, and reach outward for the entirety of the work shift.
• The job demands frequent reaching above chest height.
• Required to have the capability to occasionally sit, squat, kneel, and climb.
• Being comfortable working with sharp tools and equipment, dust, fumes, and in tight spaces is a key aspect of this role.
• Expected to manage occasional exposure to noise, cold weather, hot conditions, wetness, humidity, outdoor environments, heights, and physical exertion as needed.