Produce Lead

Job Summary:

Produce Lead oversees daily operations of the produce department in a grocery store, ensuring fresh fruits and vegetables are well-stocked, properly displayed, and meet quality standards. This role combines leadership, inventory management, and customer service while supporting team members and maintaining department efficiency.

Responsibilities:

• In the absence of the department manager and the assistant department manager, lead the department operations in accordance with established department standard practices.
• Comply with all company policies procedures and government regulations.
• Utilize retail store systems that support job functions which include but not limited to: Management Planning, Scheduling, CAO and RF Unit.
• Treat all co-workers with fairness, dignity, and respect.
• Meet or exceed all applicable Management Planning guidelines.
• Develop produce product knowledge.
• Assist in training other associates when assigned.
• Maintain a neat, well-groomed personal appearance at all times; comply with company personal appearance policy.
• Maintain solid communication in the department and throughout the organization.
• Support company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
• Observe and maintain company sanitation and food safety standards.
• Perform all other duties as assigned.

Qualification:

• Ability to lead and direct others.
• Retail Produce experience preferred.
• Effective communication, customer service, and selling skills.
• Effective interpersonal skills and desire to work in a team environment.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to comply with company policy.

Physical Requirements:

• Ability to use computers and other communication systems required to perform the job functions.
• Lift up to 50 lb. at least 80% of the time and 75 lb. on occasion.
• Reach to shoulder level or above on occasion while lifting 30 lbs.
• Stand and walk 100% of the time.
• Meet established volume activity standards for the department.
• Frequent bending, reaching, grasping, and lifting produce items at or above waist level.
• Use hands to feel objects; use tools to open boxes/cases or to prepare and clean produce.
• Be able to handle a variety of substances associated with cleaning materials, packaging materials, and food products.
• Tolerate working in cold temperatures for up to 20 minutes at a time.

Preferred Requirement:

• Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customer's expectations.
• Supervise performance of all duties and responsibilities of all produce associates as/when assigned by management.
• Use good judgment in the delegation, assignment and follow-up required for the efficient performance in the department.
• Greet and assist customers with locating and selecting products.
• Perform assigned stocking, culling, and rotation procedures in accordance with established guidelines.
• Prepare (trim, crisp, package, scale, etc.) all products according to established standards and quality goals.
• Maintain accurate, neat records of production, shrink, sales and inventory.
• Receive produce delivery, rotate and put in appropriate storage area.
• Perform all assigned cleaning functions in accordance with company policy.
• Adhere to highest product quality standards to support our department strategy.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.