Delivery Representative

Job Summary of Delivery Representative:

Provides prompt, efficient and friendly customer service. Delivers product to customers. Responsible for vehicle cleanliness, inside and out. Includes partnerships, growth mindset, results oriented, customer focused, and professionalism. Apply now for Delivery Representative.

Responsibilities of Delivery Representative:

• Offers speedy, effective, and friendly customer support by exhibiting compassion, attentiveness, and patience in all customer interactions while considering customers as the utmost importance within the store.
• Greets and interacts with customers in a friendly way, irrespective of whether the interaction happens in the employee's designated department or elsewhere on the premises.
• Makes a conscious attempt to learn and recall customers' names, employing this knowledge to address them personally.
• Collaborates with coworkers to guarantee customer contentment and a harmonious work setting.
• Distributes items to clients, accepts payments, and provides change if needed.
• Money is returned to the store along with the starting cash balance.
• Preserves the optimal temperature of food and groceries to comply with food safety guidelines and enhance customer satisfaction with the items.
• Abides by the guidelines set forth by the department and company in terms of personal grooming and dress code.
• Conforms to the company's policies and adheres to the distinct guidelines of each store location.
• Maintains a record of on-time attendance.
• Offers support in other store areas as necessary.
• Engages in additional job duties and distinct projects as necessary.
• Aids in the upkeep and servicing of vehicles utilized for deliveries.

Qualifications of Delivery Representative:

• Specific educational level not stipulated.
• Having a driver's license that is valid and free from DOT restrictions is essential
• To drive a company-owned vehicle, one must be of legal adult age, which is 18 years or above.
• Demonstrating adeptness in both verbal and written communication, as well as possessing strong interpersonal skills
• Demonstrating proficiency in building rapport and interacting with individuals in a warm, professional manner, the capacity to pinpoint challenges, design and implement solutions, and the knack for comprehending and adhering to verbal or demonstrated instructions
• Write identifying informatio
• Make a demand for provisions either through spoken communication or written documentation.
• The essential elements of knowledge, skills, and worker qualities encompass a strong commitment to the Hy-Vee mission and a readiness to advocate for the company's values

Physical requirements of Delivery Representative:

• Include the ability to see detail at near range with or without correction
• Ability to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds
• Ability to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions, and ability to enter and exit a delivery vehicle many times a day, traverse staircases and other rough terrain to reach delivery destination.

Working conditions of Delivery Representative:

• Conditions on the job might involve employees being exposed to dust, loud noises, temperature fluctuations, wet environments, vibrations, and risks associated with equipment in motion.
• The expectation to deliver products promptly creates a sense of urgency in the workplace.

Items necessary for completing job responsibilities:

• includes delivery vehicle
• Telephone.