Food Service Clerk

Job Summary of Food Service Clerk:

As a Food Service Clerk, you will be tasked with providing customers with speedy and genial service by accurately fulfilling their orders in a safe manner. Upholding cleanliness standards in the work setting and contributing to the freshness and availability of food items will be integral to your responsibilities. Hy-Vee recognizes the significance of its personnel, seeing them as a cornerstone of the business. The commitment to delivering helpful and pleasant encounters permeates throughout our establishments, driven by a cohesive team devoted to aiding customers and supporting one another.

Responsibilities of Food Service Clerk:

• Create a pleasant atmosphere for customers by greeting them warmly and prioritizing their needs and requests.
• Support clients by leading them to items, obtaining products beyond their reach, and communicating recommendations or requests.
• Promptly pick up calls and manage customer requests while stationed at the Market Grille order counter.
• Coordinate efforts with coworkers to enhance customer satisfaction and sustain a welcoming work environment.
• Check the daily orders and production lists regularly to guarantee the availability of necessary food items and the freshness of products.
• Make sure to prepare and restock goods as needed, which involves taking products from coolers or freezers for cooking tasks.
• Validate the receipt of deliveries, ensure proper storage of items, and assess invoices when relevant.
• Operate departmental registers and facilitate payment processing as needed.
• Maintain the cleanliness of workspaces and dispose of waste in a timely fashion.
• Ensure that personal hygiene, clothing choices, and safety precautions are in accordance with the guidelines established by the department and the company.
• Show up on time for your scheduled shift and abide by the store's guidelines.
• Attend to the dishes as they accumulate.
• Acquire supplies and goods as necessary.
• Establish pricing for customers as needed.
• Dispatch items as required.
• Assist in additional store areas as needed by management.
• Take on extra job duties and specialized projects as necessary.

Qualifications of Food Service Clerk:

• Proficiency in following detailed yet straightforward instructions and carrying out basic mathematical operations.
• Skill in interpreting oral or written commands and transmitting basic messages.
• No education requirement
• Preference is given to applicants with six months or fewer of related experience.

Physical Requirements of Food Service Clerk:

• Ability to exert up to 50 lbs occasionally, 20 lbs frequently, and 10 lbs constantly.
• Visual requirements include near and far vision, depth perception, color vision, and full field of vision.
• Ability to perform activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.

Working Conditions of Food Service Clerk:

• Environment in a store where there is a sense of urgency to meet time constraints and address various competing priorities.
• Risks associated with noise exposure, equipment hazards, cleaning solvents/chemicals, electrical shock dangers, and extreme temperature conditions.

Equipment Used:

• Method for disposing waste, trash compactor, cutting tool, industrial appliance by Hobart, grilling mechanism, deep frying unit, automated dishwasher, point-of-sale register system, cooking ovens, rotating spit for cooking, sharp blades, labeling device, service vehicle provided by the company.