Freight Manager

Job Summary of Freight Manager:

Freight Manager are tasked with ensuring the smooth operation of their respective departments and must fulfill the responsibilities of the Manager on Duty (MOD) as scheduled.

Responsibilities of Freight Manager:

• Making world-class customer experience the top priority.
• Setting an example of honesty, reliability, high performance, and following all guidelines.
• Properly handling the reception of all incoming merchandise by verifying their dates of arrival, ensuring their accuracy, and checking for any signs of harm.
• Monitoring the flow of products entering and exiting.
• Organizing merchandise to facilitate efficient transportation to the retail area.
• Timely and precise handling of all purchase orders, return purchase orders, picking discrepancies, invoices, and paperwork.
• Examining and resolving all variations and irregularities.
• Having conversations with managers of departments about delivery challenges and stock shortages from vendors.
• Monitoring the progress of particular orders that have been placed.
• Utilizing a forklift and pallet jack in accordance with operations.
• Ensuring the back room is tidy and well-maintained.
• Verifying that all currently available products meet the company's established criteria.
• Managing the department team by assigning duties and ensuring they are carried out accordingly.
• Partnering with other managers from different departments to facilitate cross-training for staff members.
• Supporting in conducting interviews and selecting candidates to fulfill departmental staffing needs.
• Assisting the store manager in handling performance and disciplinary matters within the department.
• Managing the initiation and termination of store activities, which involve tasks like Daily Store Reconciliation (DSR) and finalizing cash procedures at the end of the day.
• Managing tasks related to operating the cash register, such as providing support as an additional cashier, processing product returns, dealing with customer grievances, and accommodating changes in register shifts, including those for scheduled breaks.
• Upholding the safety and security of both customers and employees.
• Addressing sporadic interruptions in day-to-day business functions such as handling loiterers, solicitors, emergency weather incidents, and inappropriate restroom utilization.
• Addressing customer queries following the protocols and standards set by the company, which may entail utilizing statements on the benefits of product structure and function as well as nutritional assistance.
• Ongoing development of knowledge about different products.
• Leveraging SAP and inventory management software to oversee operations, analyze information from BEx reports, communicate through email, and utilize additional IS applications as required.
• Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.

Qualifications of Freight Manager:

• High School diploma, GED or equivalent preferred.
• 1-2 years of experience in retail experience in a grocery or retail environment; natural foods background is a plus.
• 1-2 years of experience supervising others preferred.
• 1-2 years of receiving experience preferred.
• Ability to obtain forklift certification.
• Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
• Ability to manage changing priorities and to stay focused with the task at hand.
• Sense of urgency in the completion of tasks.
• Excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to take direction and follow through.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel and Outlook.

Benefits of Freight Manager:

• Birthday Bonus Pay
• Employees will receive compensation for five designated holidays when the stores are not open for business
• Accumulating paid time off (sick leave and vacation) based on length of employment
• Paid Nutrition Education
• Qualified individuals within the Good4u Crew are eligible for exclusive discounts through this program
• Npower Program is designed to express gratitude and provide benefits to customers who support the brand
• Incremental, anticipated wage hikes are given on a set schedule
• Opportunities for progression and personal development in one's career
• The health and wellness program aims to enhance individuals' physical and mental health through a range of interventions
• EAP is a resource provided by companies to help workers deal with personal issues that may impact their job performance
• Employee Referral Program
• Medical, dental, and vision insurance are essential components of most employment benefit plans
• Paid Parental Leave
• Paid Medical Leave, as administered via company-financed short-term disability coverage, ensures employees receive compensation while they are unable to work due to health-related issues
• Employer-provided short-term disability insurance guarantees financial assistance for temporary periods of inability to work due to illness or injury
• Life insurance coverage provided by the company
• Among the voluntary benefits available are hospital indemnity, accident insurance, long-term disability insurance, and term life insurance, providing employees with additional coverage options tailored to their individual needs
• 401k Retirement Savings Scheme with flexible Company Match
• The Healthcare and Dependent Care Flexible Spending Account (FSA) is a useful tool for managing healthcare and childcare expenses more effectively by allowing participants to contribute a portion of their salary on a pre-tax basis
• The Health Savings Account (HSA) paired with a Company Match offers employees an opportunity to save for medical expenses with additional financial support from their employer

Physical Requirements of Freight Manager:

• Candidates must be able to lift items of various weights: up to 10 lbs constantly, 11-20 lbs frequently, 21-50 lbs occasionally, and 51-100 lbs occasionally with the help of a team.
• The job requires individuals to be able to frequently exert a pushing or pulling force on items weighing up to 15 lbs. and occasionally on items weighing between 16 and 100 lbs.
• The ability to sporadically operate a computer is necessary for tasks like data entry and mouse navigation.
• The job requires the ability to walk, stand, perform intricate hand movements, hold onto objects firmly, and adopt various physical positions without pause throughout the work period.
• Ability to frequently reach higher than shoulder height.
• The ability to sit, squat, kneel, and climb when necessary is a job requirement.
• The job entails frequent interaction with cutting-edge tools, equipment, airborne particles, and cramped work environments.