Produce Department Associate

Job Summary of Produce Department Associate:

All positions at Fresh Thyme Market necessitate the completion of daily tasks while emphasizing sales objectives and customer service excellence. Every team member is expected to show a positive attitude and a willingness to collaborate with others.

The core duties of the Produce Department Associate include maintaining a well-stocked and clean Produce Department, assisting customers, and displaying a positive and energetic demeanor. The individual in this position is required to follow all procedural guidelines outlined by the Produce Department.

Responsibilities of Produce Department Associate:

• Maintains cleanliness and safety in the produce department, floral section, storage area, and work zone by performing tasks like cleaning shelves and products, preventing liquid spills on the floor, and removing any potential hazards for the staff and customers.
• The stocks team is in charge of managing the floral section, which involves tasks like presenting and rotating items, maintaining a neat and fully stocked display, adhering to the layout provided by the Produce Department for product placement, and confirming the correctness of tags and pricing.
• Engages positively with customers to address their questions and facilitate their purchases, assisting with product information and selection, including the promotion and selling of products.
• Verifies the correctness of orders by assessing the contents, amount, and state of the merchandise.
• Supervises the point of sale materials, ensuring a variety of recipe cards, product coupons, promotional content, and details about complimentary food offerings.
• Involves using various equipment including knives, scales, wrapping tools, compactors, waste disposers, pallet movers, and manual trolleys.
• Participating in pre-inventory preparation requires actions like managing back stock and ensuring the accuracy of tags for each product.
• Oversees the participation in the fruit and vegetable cutting program.
• Takes charge of the department's sales strategies and financial performance.
• Exhibits a consistent understanding of products and their preparation requirements.
• Regular departmental walks are conducted to uphold a clean, organized, and sanitary ambiance.
• Other obligations may be required as part of the role.

Qualification of Produce Department Associate:

• Fulfillment of requirements for a high school diploma or an equivalent degree.
• An advantageous asset would be having 1-2 years of grocery retail experience to facilitate familiarity with the Floral department's protocols.
• Experience in the natural foods sector is a favorable attribute.
• Upholding the highest levels of customer service should always be a priority.
• Skillfully adjusting to the demands of high-volume retail amid ongoing changes, while actively participating in a team that spans across various functions.
• It is vital to have the capability to take the lead when problems emerge.
• Capacity to be flexible and adapt in various contexts.
• Proficiency in paying close attention to specifics is important, along with the capability to prioritize tasks and stick to timelines.
• Advanced verbal communication and interpersonal skills are needed for collaborating effectively with peers and senior management across functions.
• Being skilled at multitasking and having strong organizational capabilities is imperative.
• Should have the capacity to aid and bolster the achievement of team goals.
• Readiness to work flexible hours/days as determined by business operations.
• Comprehension of Health Department protocols that apply to grocery retail is vital.
• Requisite expertise involves familiarity with mathematical concepts, weighing tools, and units of measurement.
• Handling fully loaded hand trucks with proficiency in both pushing and pulling, as well as using box cutters, is essential.
• Having a good understanding of the proper procedures for handling, preparing, being aware of the seasonality, and the suitable shelf life of items is crucial.

Job Function Analysis of Produce Department Associate:

Physical Demands:

• Plan to engage in this activity for short intervals, say one to two hours
• The task involves being upright without a break for a time frame of 1 to 8 hours
• Continue walking steadily without pauses for a period of time between 2 and 8 hours
• Many individuals find themselves on the road for 2 to 4 hours with great frequency
• Balance Frequently 34-66%
• Bend Occasionally 1-33%
• Climbing heights around 2 to 6 feet is sporadic, happening occasionally at a rate ranging from 1 to 33%
• Crawl Occasionally 1-33%
• Crouch/Squat Occasionally 1-33%
• Kneel Occasionally 1-33%
• Carry out consistent reaching maneuvers, directed forward and upward, making up a considerable portion ranging from 34% to 66%
• Twist the torso at times, making up 1-33% of the total duration

Lifting/Carrying:

• Weight fluctuating between 0 to 10 pounds, occasionally hitting 33%
• The weight to be handled can intermittently be within the 11-25 pound range
• On occasion, there will be a need to lift objects weighing between 26 to 50 pounds, amounting to about 1-33% of the total lifting duties
• Weight measurement spans from 51 to 100 pounds, with 0% being an invalid parameter

Repetitive Motion:

• Grasping objects with both hands, including the right and left, is a widely observed behavior, occurring with a frequency of 34% to 66%
• Occasionally, there is a proficiency in fine motor coordination, reaching up to 33%
• Alternating between pushing and pulling actions occurs periodically, constituting a segment that can be as low as 1% and as high as 33%
• Total absence of lower appendages