Food Service Team Member

Job Summary of Food Service Team Member:

Keeping food service displays stocked and clean, assisting customers, and maintaining a cheerful and lively demeanor are among the tasks associated with the Food Service Team Member role. Fulfilling the operational guidelines issued by the Food Service Department is mandatory for this position.

Responsibilities of Food Service Team Member:

• Ensures the tidiness of food service showcases, storage compartments, and working areas for safety purposes; this includes activities like tidying up shelves and merchandise, maintaining dry floors free of liquid spills or dampness, and eliminating any hazardous litter from the ground by sweeping.
• Ensures the precise arrangement of food items in display cases based on the schematics and guidelines established by the Food Service Department.
• Scrutinizes the rotation process of all food service merchandise, particularly highlighting the identification and removal of expired inventory and spoiled goods.
• Provides proactive assistance to customers when addressing their questions and supporting them in their buying decisions, offering details and aiding in product selection; includes the practice of upselling and suggesting complementary products.
• Examines, registers, and tracks merchandise to validate the preciseness of dispatch, temperature control, and caliber.
• Monitors the point of sale marketing materials, ensuring there is a mix of recipe cards, product discounts, promotional items, and details about related food offerings.
• Necessitates handling and operating equipment like knives, scales, wrappers, compactors, waste disposals, pallet jacks, and hand trucks.
• Readies a range of foodservice items through the selection of proper ingredients and adherence to accurate cooking times for each item.
• Utilizes familiarity with scales and weight measurements to precisely measure and label products.
• Takes part in pre-stocktake preparations, such as overseeing back stock and validating tag consistency with merchandise.
• Upholds a strong foundation of knowledge on products and their proper preparation methods.
• Consistently monitors the department to ensure it remains organized and clean.
• Incidental duties could be allocated as required.

Qualification of Food Service Team Member:

• Attaining a high school diploma or an equal credential.
• The ideal candidate will possess 1-2 years of experience in grocery retail, specifically in Food Service department functions.
• Previous experience in a natural foods industry is a plus.
• Maintain a top-tier level of service excellence for customers consistently.
• Skill in being flexible and responsive to the dynamic nature of high-volume retail operations within a team-based work structure.
• Having the readiness to tackle problems independently is crucial.
• Having the capacity to be flexible in a range of situations.
• It is crucial to possess a high level of meticulousness and the capacity to prioritize tasks efficiently to ensure deadlines are met.
• Superior verbal communication and interpersonal skills necessary for collaborating with colleagues and senior leadership in different functions.
• Having the skill to manage multiple tasks at once and maintain excellent organization is paramount.
• Should have the capacity to manage, bolster, and help accomplish team targets.
• Availability to work a range of different hours and days to accommodate the needs of the business.
• Knowledge of the health department guidelines and regulations relevant to running a grocery store is a must.
• A fundamental grasp of mathematics, weights, and measurements is necessary.
• Must have skills working with all food service equipment such as knives, slicers, scales, and ovens.
• Skill in measuring and slicing meats, salads, and cheeses in diverse amounts.

Job Function Analysis of Food Service Team Member:

Physical Demands:

• Visit for a brief period, roughly 1-2 hours
• The job necessitates being upright for a period of time between 1 and 8 hours without sitting or resting
• Walk consistently for a duration of 2 to 8 hours without stopping
• Commute regularly with drive times lasting 2-4 hours each
• Balance Frequently 34-66%
• Bend Occasionally 1-33%
• Climb (2-6 ft) At times may reach up to 33%
• Crawl Occasionally 1-33%
• Crouch/Squat Occasionally 1-33%
• Kneel Occasionally 1-33%
• Be involved in reaching tasks regularly, with a focus on reaching out in front of you and above your head, making up a substantial 34% to 66% of your physical actions
• The action of twisting the body at a 45-degree tilt may happen from time to time

Lifting/Carrying:

• 10 pounds. Sometimes falling within the range of 1-33%
• Between 11 and 25 pounds, and on occasion, as much as 1 to 33 percent
• Weight falls between 26 to 50 pounds, with sporadic usage amounting to 1-33%
• At no point can the weight be disregarded when falling within the 51-100 lbs range

Repetitive Motion:

• The proportion of people engaging in frequent grasping activities with both hands typically falls between 34% and 66%
• Intermittent Precise Manipulation 1-33%
• Engaging in both pushing and pulling tasks intermittently comprises a segment ranging from 1 to 33%
• There is always some presence of the lower limbs, never reaching complete absence